Manager Grand Rapids

William Rebholz

**** ****** **., ***** ******, Michigan 49506 Cell:

616-***-**** ********@*****.***

Professional Summary

Transportation supervisor with more than 25 years of experience planning, developing and implementing Inbound Doc k

and Dispatch goals while meeting or exceeding customer expectations.

Core Qualifications

Operations management Expense Control

● ●

Training and development Reports generation and analysis

● ●

Client-focused Creative Problem Solving

● ●

Experience

Service Center Manager

January 2013 to December 2013

Vitran Express – Grand Rapids, Michigan

Responsibilities included but not limited to the efficient and cost effective operation of the terminal, Areas of focus consisted of

operational goals, management development, sales support, customer expectations and the overall terminal personnel work

environment.

Operations Manager and City Dispatcher

October 1999 to December 2012

Vitran Express – Grand Rapids, Michigan

As Operations Manager I managed two supervisors and ten forklift operators. My responsibilities included meeting or

exceeding production goals, controlling costs and training. Using Up to Forty city drivers I was responsible for production

goals, training and the timely delivering or picking up of our customer's freight.

City Dispatcher

July 1997 to July 1999

Preston Trucking – Grand Rapids, Michigan

Responsible for planning and executing the daily activities of Twenty Five city drivers while maintaining my set production

goals. This included but not limited to controlling overtime, on time delivery's and customer expectations.

Dispatcher/Outbound Dock Supervisor

May 1994 to July 1997

Spartan Express – Grand Rapids, Michigan

Developed and implemented productive city routes for ten drivers. Responsibilities also included meeting or exceeding load

average goals with three forklift operators.

Inbound/Outbound Dock Supervisor, Account Manager

February 1988 to May 1994

Roadway Express – Grand Rapids, Muskegon, Kalamazoo, Michigan

Performed managerial responsibilities related to the servicing of our customers. Established daily contacts with local customers

to provide the needed services and maintained a positive public relationship. Expectations were to meet or exceed on time

service, production and sales goals.

Education

Kent State University 1984

Kent, Ohio

Transportation\Logistics and Marketing

Bachelor of Arts

Professional Affiliations

Delta Nu Alpha

Contact this candidate