Manager Quality Assurance

Johanna Vera

Office Manager/ Quality Assurance

Bayside, NY

*******.******@*****.*** - 516-***-****

• Office Manager managing multiple billing accounts and staff

• Bilingual, English / Spanish

• Ability to prioritize and remain focused on the essence of an issue

• Experienced in handling many projects and deadlines at one time

• Readily develop rapport with management, staff and clients

• Strength in formulating policy that addresses organizational goals

• Proficient in Microsoft Office (Outlook, Excel, PowerPoint, Word)

• Proficient in Accounting software Intuit QuickBooks and Peachtree

WORK EXPERIENCE

Office Manager/ Quality Assurance

Bimmy's LLC - Long Island City, NY - April 2011 to November 2013

Responsibilities

OPERATIONS:

• Worked directly with Director of Operations/SQF Practitioner

• Prepared reports and billing services

• Managed Food Safety and Quality procedures, policies, quality documents

• Handled specification, labels, recordkeeping

HUMAN RESOURCES:

• Processed employee files

• Trained employees (English/Spanish)

Sales-Export Reseller

Vana Corporation - Lynbrook, NY - October 2009 to February 2011

Responsibilities

• Held key responsibility in import/export goods

• Prepared invoices and shipping cost for customer

• Answered purchase inquiries regarding pricing

• Directed emails, calls and messages with multiple international manufactures and distributors

Administrative Assistant

Belle Haven Yacht Club - Greenwich, CT - March 2008 to November 2010

Responsibilities

• Worked closely with General Manager and Banquet Manager

• Helped coordinate special events and daily website specials

• Answered multi-line telephone system

• Prepared and updated spreadsheet repots and customer contact information

Administrative Assistant

Purchase College - Registrar Office - Purchase, NY - January 2008 to May 2009

Responsibilities

• Handled administrative functions for the Registrar Office

• Answered multi-line telephone system and assisted students with their questions in person and emails.

• Organized files, calendar events, and database computer system

EDUCATION

Bachelor of Arts in Computer Science and Mathematics

State University of New York - Purchase College - Purchase, NY

2005 to 2009

CERTIFICATIONS

SCS Global Services: HACCP Food Safety Training Course

December 2011 to Present

Food Safety Certification - The design and implementation of Food Safety management Program, GMP's,

GAP's, HACCP guidelines and pre-requisite programs

SCS Global Services: Implementing SQF System

March 2013 to Present

Food Safety Certification - The management and implementation of an SQF Food Safety and Quality plan,

based on pre-requisites and HACCP

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