Medical Assistant Customer

Anita Landaverde

**** *********

Houston, TX ****3

832-***-****

***************@*****.***

Overview

Bilingual, Certified Medical Assistant and Phlebotomist with exceptional communication, organization, and problem

solving skills, that has the ability to manage multiple tasks in a fast paced environment. Proven results in customer

service and handling financial transactions associated with customer sales.

EDUCATION

Certified Phlebotomy Technician, June 2013

Medical Assistant, 2012-2013

Fortis College, Houston, Texas

SKILLS

ADMINISTRATIVE:

• Computer software application (Microsoft Word, PowerPoint, Excel, etc.)

• Manipulation of various database to enter or access patient information (patient scheduling)

• Insurance verification / account reconciliation

• Typing (40 WPM)

• Records management

• Telephone etiquette

• Chart filing

CLINICAL:

• Phlebotomy procedure (all types)

• Injections (all types)

• Medication administration

• Patient assessment / vital signs

• Chart documentation

• Basic laboratory procedures

• EKG monitoring

EXPERIENCE

Airline Medical Center, Medical Assistant 2013-2013

• Organize Patients Charts, Maintaining medical records also making sure that lab results, pathology reports

and X-ray reports are in the chart prior to the appointment so that the doctor had easy access to this

information while consulting with the patient.

• Guide patients to their rooms, obtain and record vital signs including blood pressure, temperature and weight,

log medical history, and explain and set up procedures to assist the physician.

• Collecting blood samples, administering injectable medication and handling urine specimens.

The Lone Depot, Loan Arranger 2011 – 2012

• Ensured exceptional customer experience by overseeing loan process from origination to close providing

ongoing communication to customers and business partners.

• Conducted interviews with prospective borrowers in order to analyze financial and credit data, determine

customer financing objectives, advice customers of product/pricing policies and guidelines, and gather any

additional required information

Contact this candidate