Customer Service Maintenance

Alfonso Alcala

Elmendorf, TX

****************@*****.*** - 210-***-****

To obtain a position in a progressive organization where I can utilize my knowledge and

acquired skills to build a foundation for advancement.

WORK EXPERIENCE

Custodial Maintenance

NEISD - May 2013 to October 2013

10214 Sommers 210-***-****

Custodial/Maintenance

Maintaining cleanliness and maintenance of school

Public Works

City of Cibolo - Cibolo, TX - May 2012 to April 2013

200 Main St. 210-***-****

PW Streets Dept/Labor I

Maintaining streets, sidewalks, drainage ditches and various other duties.

Some experience on heavy work machinery.

Experience with concrete and asphalt

General maintenance

Customer Service Representative

First Cash Advance - San Antonio, TX - December 2008 to June 2011

Daily Cash Handling

• Account Collections

• Managing Follow-Up Calls for Clients to Avoid Loan Defaults

• Managed the Maintenance of the Facility

• Responsible for Fast, Friendly, Attentive Service to Clients

Cashier

NW Loop - San Antonio, TX - April 2008 to October 2008

Responsible for Daily Operations

• Managed all Financial Business

• Daily Cash Handling

• Administrative Supply Orders

• Daily Inventory Management

• Loading/Unloading trucks

EDUCATION

Thomas Jefferson High School - San Antonio, TX

2004

SKILLS

• Excellent Communication Skills (written and verbal) • Highly Developed Organizational and Leadership

Qualities • Motivated Personality • Committed Team Player • Extensive Customer Service Experience

ADDITIONAL INFORMATION

Worked intermittently during periods of unemployment

Alcala Masonry, San Antonio, Texas

Light construction cleaning

Masonry helper

Contact this candidate