Sales Customer Service

ZAHEER ABBAS RIZVI

Address : ***- **** ********** **, ***********, ON. L5N 2W2, Canada

Contact No.: 647-***-**** Email: ***********@*****.***

OBJECTIVE

To work for a prestigious organization with all my efficiency, experience

and integrity utilizing my sales and customer service experience to

maximize the efficiency.

AREA OF EXPERTISE

Comprehensive knowledge of the methods and practices of providing excellent

customer service and enjoy interacting with people

Comprehensive knowledge of vehicle equity, values and trade in options

Possess exceptional organizational and problem solving skills

Able to work a flexible schedule including evenings and weekends

Have excellent decision making ability and problem solving skills

Have a strong work ethic, coupled with undeniable enthusiasm and energy.

Work well under minimum supervision

Proficient with computer literate such as Microsoft Word, Excel, Power

Point and Internet.

Possess the ability to thrive under pressure and a strong attention to

detail

PROFESSIONAL EXPERIENCE

Car Sales Associate Comfort Motors Sharjah Jan

2012 -July 2013

Approach and assist new customers that enter the dealership lot

Determine the needs of the customer by listening and asking questions

Perform walk-around with customer and demonstrate features of suitable

automobiles

Effectively close automotive sales

Ensure the customer understands the vehicle's operating features, warranty

and paperwork

Maintain an owner follow-up system that encourages repeat business and

referrals

Reports to the sales manager regarding objectives, reviews, analyses, and

planned activities

Attends training and sales meetings offered by the dealership and

manufacturers

Review sales statistics and actions to determine how to better utilize

time, plan more effectively, and improve sales

Hospital Administrator Dr. Nargis Hospital April

2006-Dec 2011

Conduct and administer fiscal operations, including accounting, planning

budgets, authorizing expenditures, establishing rates for services, and

coordinating financial reporting.

Direct, supervise and evaluate work activities of medical, nursing,

technical, clerical, service, maintenance, and other personnel.

Maintain communication between governing boards, medical staff, and

department heads by attending board meetings and coordinating

interdepartmental functioning.

Review and analyze facility activities and data to aid planning and cash

and risk management and to improve service utilization.

Plan, implement and administer programs and services in a health care or

medical facility, including personnel administration, training, and

coordination of medical, nursing and physical plant staff.

Direct or conduct recruitment, hiring and training of personnel.

Establish work schedules and assignments for staff, according to workload,

space and equipment availability.

Maintain awareness of advances in medicine, computerized diagnostic and

treatment equipment, data processing technology, government regulations,

health insurance changes, and financing options.

Monitor the use of diagnostic services, inpatient beds, facilities, and

staff to ensure effective use of resources and assess the need for

additional staff, equipment, and services.

Develop and maintain computerized record management systems to store and

process data such as personnel activities and information, and to produce

reports.

Car Sales Manager Zaheer Motors

Dec 1996-March 2006

Explaining vehicle features, controls, accessories and benefits to

customers.

Conducting daily and weekly sales meetings with showroom sales staff.

Determining individual and team sales goals.

Ensuring that accurate customer data is kept in administrative databases.

Finding out a customer's vehicle needs through talking to them

Arranging for vehicles to be delivered to customers on time.

Developing and coordinating best practice for the most efficient and

effective sales approach

Car Salesman Sunlay's Motor Dubai

June 1996- Dec 1996

Established buyers by being in constant contact with previous customers.

Qualified buyers by understanding buyer's requirements and needs.

Compared needs and interests to various models.

Presented automobile demo by briefing on characteristics, capabilities and

features.

Conducted test drives and explained warranties and services.

Closed sales by overcoming objections.

EDUCATION

B.Tech (Hons) in Civil Engineering

Three years Diploma of Associate Engineering (D.A.E) in Civil Engineering

Secondary school certificate

REFERENCE

. Will furnish on request

Contact this candidate