Customer Service Sales
Resume:
K elly G riffin
Par k Forest, I L 60466
**.************@*****.***
My goal is to acquire a permanent office position, and to be of service to others.
Verailla Glass Company, Dolton, I L: 2011-P resent
Selector/Machine Operator
• Conduct audits for defective glass
• Operate, maintain, and t rouble-shoot mechanical equipment
• Oversee product flow to ensure rapid line production
Reinha rt Food Service, University Par k, I L: 2010-2011
Billing Clerk/Load Planner
• P r inted invoices and performed data ent ry
• Released t rucks and assigned loads
• Pallet planned t r ucks and scheduled appointments
Comcast, T inley Par k, I L: 2008-2010
Customer Account Executive
• Processed payments
• Executed adjustments
• Completed collections
• Connected and disconnected services
• Provided Customer service
• Performed data entry
• Implemented equipment research
• Scheduled appointments
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State Farm Insurance, Hazel Crest, I L: 2007- 2008
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Staff Assistant
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Answered phones and prepared quotes
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Processed claims and payments
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Entered data and distributed mail
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Scheduled appointments
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Managed billing inquiries
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Resolved customer service issues
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Wilson Company, South Holland, I L: 2004-2005
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Customer Service Rep/Inside Sales
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Increased sales volume
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A nswered phones
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Resolved customer service issues
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Entered Data
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Chicago Beverage Systems, Chicago, I L: 2001-2003
Sales Supervisor
• Conducted business to business sales
• I n t roduced new product lines
• Maintained inventory
• Managed te r r i tory
• I ncreased sales volume
• Expanded distribution
• Met quotas
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