Customer Service Representative
Resume:
David G. Zapata
San Antonio T.x 78228
************@*****.***
Oliver Wendell Holmes High School
August 1998 – June 2002
Grade Point Average 3.0
Summary of Qualifications
Team Player
4 yrs of Customer Service Experience
Microsoft Word
Excel
45 Wpm
10 Key
Data Entry
Dependable
Work History
AFNI
October 23, 2008 – February 2, 2009
Customer Service Representative
Worked in a call center environment helped customers with billing inquiries, phone replacements, updated accounts and verified social security numbers as well.
A.C.S
April 18, 2006 – October 15, 2008
Customer Service Representative
Worked in call center environment accessing customer’s accounts to reload child support payments each month, verified balances, transactions, social security numbers, credit card numbers, and sent out credit cards if needed replacement.
Zapata Enterprises
September 9, 2004 – April 10, 2006
Customer Service Representative
Directed incoming calls to appropriate department, set up appointments, also formatted spread sheets, and data entry.level
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