Customer Service High School

Victoria Lopez

** ***** **** ? Willingboro, NJ **046

856-***-**** (C) *********@*****.***

SUMMERARY To secure an entry-level position within a company or

non-profit agency.

EXPERIENCE

May-Nov. 2011 Radio Shack, Burlington, NJ

Customer Service Representative: Provides customer service.

Receives and disburses money. Maintains control of a cash

register. Answers customers' questions. Computes and

records totals of transactions. Greets customers. Maintains

a clean and orderly checkout area. Processes merchandise

returns and exchanges. Effectively resolves customer

complaints. Sells products or services. Prices merchandise.

Spring 2011 Checkers Burlington, NJ

Cook/Cashier: Provided fast and courteous food and

beverage service to patrons. Maintained register

control. Relayed orders to team members for preparation.

Oversaw the quality of orders being served. Maintained a clean work area in

compliance of state regulations. Contributed to a

fast paced and efficient crew. Assisted in delegating

shift responsibilities.

Winter 2010 New York and Company Cherry Hill, NJ

Customer Service Representative: Assists

in dressing room set up and

customer greeting.

COMMUNITY SERVICE

2012-Present Praise the Lord Worship Outreach Center Mount

Laurel, NJ

Volunteer: Manages tech and sound set

up. Assists in food distribution.

Greeter, Usher.

2002-2011 World Harvest Christian Center Pennsauken, NJ

Volunteer: Manages tech and sound set

up. Assists in food distribution.

2009-2010 Junior ROTC: Woodrow Wilson High School

Cadet Corporal: Volunteered for community service events.

2010. Woodrow Wilson High School

Office Assistant: Filed paperwork. Faxed and maintained

documents as necessary.

Oversaw telephonic communication. Assisted with directing

students and faculty as

needed.

2007. Tutor: Tutored grades of Pre-K, 1st, 2nd and 3rd in

multiple subjects. Assisted and mentored students on

varying levels of functioning. Helped to resolve conflict

amongst youth.

SKILLS Microsoft Word, Power Point, Excel, Internet

and E-mail, Working with children of all ages. Work good with team.

Communicate professionally.

EDUCATION

Woodrow Wilson High School Camden, NJ

Class of 2010

Concentration in Arts/Humanities and

Business/Social Services

HONORS Drama Award

Honor Roll

Perfect Attendance

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