Marisol Rodriguez

**** * ****** **

Chicago, Illinois 60618

773-***-****

acd7yq@r.postjobfree.com

Objective Seeking to obtain a position of administrative support in a well-known company

Summary of Skills

• CPR Certified

• Have Exceptional Organizational Skills

• This includes the ability to dissect complicated tasks

• Subjects for others to more easily grasp additionally environment

• Proficient in Microsoft Word/ Excel/ Power Point with accurate 10 key data entry & typing skills (60 wpm)

• Bilingual in English & Spanish both written & verbal

Education

Cuyahoga Educational Opportunity Center Cleveland, OH

GED 1993-1994

Cuyahoga Community College Cleveland, OH

Clerical & Business Administrative Courses 1991-1992

Spanish & Eastern Institute Cleveland, OH

Theology 1995-1998

Experience

Home Federal Bank Austin, MN

Lead Teller 2007-2008

• Accepting deposits and withdrawals from customers

• Selling saving bonds to customers

• Petty cash

• Dealing with business and individual accounts

• Verifying different account opening and closing

• Approving overrides

• Training of new hires

• Monitoring cash limits

• Decision making, and ability to approve checks for tellers

• Ensuring quality customer service at all times.

Key Bank Cleveland, OH

Customer Service Professional System 2001-2006

• Merchant

• Accepting deposits and withdrawals from customers

• Referrals

• Assisting Customers online or by phone

• Selling saving bonds to customers

• Petty cash

• Dealing with business and individual accounts

• Verifying different account opening and closing

• Approving overrides

First Federal of Lakewood Cleveland, OH

Customer Services Representative 1998-2001

• Deal directly with customers either by telephone

• Electronically or face to face for their checking or saving account

• Respond promptly to customer inquiries on their account

• Handle and resolve customer complaints

• Opening checking and savings accounts

• Data Entry

Reference Available upon Request

Contact this candidate