ALICIA WHITTAKER

***** ******* ***** ***** *****, La 70817 225-***-**** acd5us@r.postjobfree.com

OBJECTIVE

Customer Service Manager with a track record of managing a wide variety of customer service issues quickly and efficiency. Manager with 1 year background in employee management, hiring and training. Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.

SKILLS PROFILE

- Team Management

- Detailed Oriented

- Time Management

- Order Processing

- Cash Handing Accuracy

- Self-Directed

- Conflict Resolution Techniques

- Customer Service Oriented

EMPLOYMENT HISTORY

The Ambrosia Bakery

Customer Service Manager

6/1/2012 ? Now

Baton Rouge, La

- Opening and closing of store

- Processing Orders

- Scheduling

- Supervising front end employees

- Greeted customers upon entrance and handled all cash and credit transactions.

- Assisting customers over the phone regarding store operations, product, promotions and orders.

- Restock product

- Promoted to Customer Service Manager after 6 months.

Spencer Gifts

Shift Manager

8/1/2003 ? 7/1/2004

Baton Rouge, La

- Opening and closing of store

- Cashier

- Restocking Product

- Assisting customers with their purchases

- Loss and prevention

- Checking in shipments

Stuller Settings, Inc.

7/1/2002 ? 7/1/2003

Wax Technician

Lafayette, La

- Wax working

- Injecting wax into molds

- Quality and assurance

- Shipping and receiving

Northside High

August 1997- July 2001

301 Dunand Drive

Lafayette, La 70501

*References given upon request

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