Gene Gordon

858-***-**** acd55h@r.postjobfree.com

skype gene.gordon31

[pic]

Strategic Direction Operations, Workflow, In-Take Automated Accounting System

Staff Management Practice Management Accounting, Billing

Financial Planning JACHO, HIPAA Regulations Electronic Health Records (EMR)

PROFESSIONAL EXPERIENCE

Decision Toolbox, Rancho Bernardo, CA 2011-present

Recruiting Sourcing Specialist

Managed the recruitment efforts for several projects at any given time.

Recruited/Sourced for variety of professions: Senior Medical Personnel, Insurance

Agents, Newspaper reporters and Editors, District Retail Managers and other

professions.

?Using Boolean Strings, Job boards sourced for passive and active qualified candidates

?Screened and qualified candidates and presented qualified candidates to client

?On average made 600 cold calls per week

VALLEY HOPE, Parker, Colorado 2009 to 2011

Administrator

Responsible for a residential drug rehabilitation center providing medically

monitored detox, family and continuing care including evaluations, assessments,

relapse prevention and out-patient counseling. Hired to develop and implement a

strategic plan to increase profits.

Manages a 60-bed, 200-outpatient bed facility including supervising 80+ medical and

administrative staff

Accountable for a $8M budget with P&L responsibility

Developed and deployed a quality assurance program with communication, financial

and patient care components

Collaborates with business unit owners to enhance training program success,

resulting in increased revenue

Notable Accomplishments:

> Salvaged floundering company by increasing revenues 1400%

> Consistently filled monthly admissions 97% or more

> Reduced uncollectable debt by $153K

> Decreased expenses by 3% while simultaneously increasing revenue

> Spearheaded and chaired a weekly Admissions Committee resulting in increased

departmental cooperation and service

> Increased overall census by creating 6 new detox beds decreasing the hold-up for

detox services

PEDIATRIC ASSOCIATES, INC., Bellevue, Washington 4/2005 to

Business Manager 7/2008

Managed the nation's largest private pediatric practice with 8-offices and over 75

physicians providing medical care to infants, children, & adolescents. Treated

approximately 1000+ patients a day.

Fosters an atmosphere of trust and integrity with clients, staff and corporate

through attentive customer service

Oversaw day-to-day operations including sales, customer service, human resources

and finance

Managed and mentored 30+ direct reports; accountable for a $5M budget with P&L

responsibility

Financial oversight responsibilities: accounting, budgeting, invoicing and payroll

Prepares financial analysis, performance reporting and accurate forecasts to

corporate office

Reviews operating results to identify opportunities for increasing revenue and cost

containment

Produces and maintains a sales pipeline database including number of qualified

prospects, status and next steps

Mentored new employees including instituting orientation program where all staff

cross-trained at every facility

PEDIATRIC ASSOCIATES, INC. continued

Notable Accomplishments:

> Reduced customer service complaints from an average of 70-per-day to only

5-per-month

> Increased employee satisfaction my creating new pay structure resulting reduced

turnover and improved productivity

> Lowered accounts receivable (A/R) days from 52 to 20

> Reduced staffing by 25% while production and patient growth increased by 10%

> Slashed company's average collections from $110+ a month to $27K per month

> Decreased our billing cost by 38%

SAN DIEGO CENTER FOR CHILDREN, San Diego, California 1995 to 2000

Program In-Take Coordinator

Managed a psychiatric children's hospital providing an array of effective mental

health, educational and social services.

Notable Accomplishments:

> Built a 7,000+ square foot state-of-the-art medical office, on-time and under

budget

> Kept beds filled at an average of 98%

Recruited and scheduled staff for a 24x7 hour facility

Created staff orientation program

Generated and published a company newsletter

ELECTRONIC HEALTH RECORD MANAGEMENT (EMR)

Implemented two Electronic Health Record Attended Numerous Regional EMR Conferences

Systems

Coordinated a Regional EMR Conference Purkinjie EMR Development Team

ASSOCIATIONS

Medical Group Management Association (MGMA)

EDUCATION and Training

Bachelor of Arts in Liberty University, Lynchburg, VA

Currently Working towards MA at Liberty University

QuickBooks training from Intuit

Advanced Excel training

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