Norman Paul Ludwig

**** *********** *****, *****, ** 44129

440-***-**** Secondary phone: 440-***-****

acd3hp@r.postjobfree.com

Sales professional offering exceptional customer service

and follow up skills. Record of success in Inside,

Retail, Business sales. Committed to providing the

highest level of customer service. Looking for a full

time opportunity with benefits and an opportunity to

grow with a company. Use my skills to achieve a

rewarding and fulfilling career.

SKILLS PROFILE Outbound, Inbound Phone Sales, Retail, Banking

Microsoft Word/Office /Excel/ Internet

Proven record of completing deadlines on time

Customer Service training/ Sales seminars

EMPLOYMENT

HISTORY Nations Lending Corporation 09/2011- Current

Independence, OH

Assistant Banker, Call Center

Inside Sales, inbound and

outbound

calling to residential customers

for their

Refinancing needs. Database

management, customer service.

06/2011-09/2011

60 Plus outbound attempts per

day.

Dry Cleaning Specialties

Brook park, OH 01/2009-06/2011

Sales/Marketing for Retail and

garment restoration accounts.

Cold Call outside sales and by

phone.

01/2008-01/2009

Apartment Rental Consultant

Rocky River, OH

Show apartment units for rent.

Outside maintenance family owned

property.

Sales consultant, Auto Trader

Publishing

Brooklyn Heights, OH

Solicit and sell advertising to select businesses for

numerous publications including Cleveland Trading Times,

Auto Trader, and Truck Trader. Cold calling prospecting

for new accounts via telephone, servicing existing

accounts on a daily basis on phone and in person. (

Office closed )

Inside Sales Account Manager, 10/2001-01/2008

Seeger Cycle Accessories

Cleveland, OH

Inside phone sales and showroom Retail sales. Selling

custom chopper parts for motorcycles to general public

and retail sales to businesses. Manage small staff in

their duties.

PSE Credit Union INC. 9/1997-10/2001

Parma, OH

Head Collector Finance

Department. Collect on 60 plus

days delinquent accounts via

phone. Handle repossessions,

Small Claims Court proceedings.

Send out collection accounts to

3rd party collectors that were

written off.

JB BYRDIDER AUTO SALES 2/1996-9/1997

Maple HTS, OH

Salesman, Finance

Retail sales of autos to public.

Help individuals with negative

equity or credit obtain

vehicles.

1990-1992

Cuyahoga Community College

Business, Psychology classes

Midpark High School

General studies, Graduated in

1986.

09/2001

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