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Customer Service Sales

Location:
Atlanta, GA
Posted:
May 12, 2014

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Resume:

Alexander J. Davis-Grimes

**** ********* **. ****: 770-***-****

Alpharetta, Georgia 30022 acd3ex@r.postjobfree.com Cell: 678-***-****

OBJECTIVE

Recent college graduate seeking an entry level position supporting a marketing director and/or marketing team within a

leading sales organization.

EDUCATION

Kennesaw State University, Kennesaw, GA

Bachelor of Business Administration, Marketing

SKI LL SET

●Strong leadership, interpersonal, and analytical skills ● Ability to persevere through adverse conditions ● Strong

communication skills, both verbal and written ● Energetic, dedicated and loyal professional who is motivated to

deliver results that exceed expectations ● Advanced proficiency with MS Office (Excel, Outlook, PowerPoint, and Word)

●Knowledge of Jonas Management Systems, Netsuite, and SPSS

PROFESSIONAL EXPERIENCE

Atlanta Athletic Club, Johns Creek, GA August 2010 - Present

Front Desk Supervisor

• Responsible for overseeing a staff of six (6) (payroll, scheduling via Excel, hiring/firing)

• Assist with company website maintenance

• Work with Communications Director to create company newsletter

• Assist Social Director and various event planners to plan meetings/events

• Support Catering Director

• Expense reporting

• Accounts Receivable

• Assist in the process of selling/coordinating event packages

• Perform correspondence between company and clients/vendors

Assistant Event Coordinator (internship)

• Assisted in the process of selling/coordinating event packages

• Scheduled appointments and conference meetings

• Assisted in coordination of event packages

• Responsible for professional correspondence

Divine Edge Inc., Norcross, GA May 2010-August 2010

Distributor (internship)

• Cold calling to build potential clientele (20-50 outbound calls per day)

• Experience with B2B sales (both inside and outside sales)

• Developed marketing plans, recruitment ads, banners, telemarketing, and TV ads in conjunction with

the head of Public Relations/Marketing to promote clientele merchandise

• Responsible for selling upwards of ten (10) packages a day

Macy’s, Alpharetta, GA November 2008-February

2010

Professional Sales associate (part-time while in school full-time)

• Provided customers with quality customer service on a consistent basis

• Continuously met and exceeded monthly sales goals

• Accurately explained and sold Macy’s credit card/rewards program

• Built relationships with co-workers to develop a positive working environment

• Developed knowledge of products, services, policies and procedures necessary to perform job duties

and anticipate future needs of external customers

Laurel Springs Golf Club, Suwanee, GA July 2008 – September 2008

Banquet Server/Bartender (part-time while in school full-time)

• Provided customers with prompt and courteous service

• Gained valuable customer service skills and up-selling techniques

• Assisted the bartender behind the bar

• Worked large banquet parties

• Assisted the club members in the athletic facilities

ORGANIZATIONS

DECA (Distributive Education Clubs of America)

FBLA (Future Business Leaders of America)

KMA (Kennesaw Marketing Association)

References Available Upon Request



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