Post Job Free

Resume

Sign in

Customer Service Management

Location:
San Diego, CA, 92122
Posted:
May 10, 2014

Contact this candidate

Resume:

Swetha Manukonda

Edmonton, AB

acd2ng@r.postjobfree.com - 780-***-****

WORK EXPERIENCE

Business Development exceutive

ClinAsia Labs Pvt Ltd - Andhra Pradesh, India - January 2012 to July 2012

Responsibilities

• Involved in generation of leads and new prospects from EMEA & APAC territory

• Responding to RFIs, RFPs of the Clients before deadlines.

• Identifying and developing potential business partners and grows existing client relationships.

• Organize and update Business Development database with accurate account details and contact information

• Actively seek and conduct meetings and presentations with potential clients.

• Performs customer presentations, including Bid Defense Meetings.

• Coordinates technical support to determine client needs, respond to inquiries, and resolve problems.

• Contributes to the completion of projects in a timely manner within the specified budget.

• Manage the proposal development process and maintain the time-lines for the proposal teams.

• Coordinate with sponsors concerning size, standards, conditions and timing of research

• Constant follow up of clients and attention in detail

Accomplishments

Successful in getting the attention of clients in a very span of time.

Efficient in generation of leads of Europe and Asia Pacific territory

Excellent proven tract record of meeting goals & deadlines.

Skills Used

•Sound technical knowledge of Clinical research Industry

•Client Relationship Management.

•Excellent interpersonal skills.

•Have a proven track record for meeting goals and deadlines

•Enthusiastic and self-motivated.

•Quick learner and has the ability to quickly adjust to new situations.

•A good team facilitator with the ability to work independently in a dynamic & challenging environment

•Excellent time management skills.

•Proficiency in MS Word, MS PowerPoint and MS Excel applications

EDUCATION

Advanced Post Graduation Diploma In Clinical Research & Management in Clincal

Research, Clinical Data Management & pharmacovigilance

Clinical Research Education & Management Acadamy ( CREMA) - AndhraPradesh, India

2010 to 2011

Bachelors in Pharmay

SLNCP - Andhra pradesh, India

2006 to 2010

SKILLS

clinical research, client relationship management, customer service, business develoment strategy,

presentation skills, clinical data management

CERTIFICATIONS

Registered Pharmacist- Pharmacy council of India

March 2013 to March 2017



Contact this candidate