Sales Customer Service

Stephen Jacovsky

**** ****** **** ? Randallstown, MD 21133 ? 443-***-**** ?

*********@*****.***

OPTICAL PROFESSIONAL

Exceptionally driven high achiever with a proven track record of capturing

phenomenal sales growth within the optical industry by formulating and

implementing new strategies. Highly skilled in Consultative Selling methods

and techniques with strong presentation, negotiation, and closing

capabilities. Possess a high level of industry knowledge and technical

understanding as well as practical optician skills. Trained in all aspects

of contact lens and eyewear fitting

Core competencies include:

( Contact lens fitting ( Lifestyle dispensing

( Training & Presentation Excellence ( New Business Development

( Problem solving for optimal vision ( Customer Service Distinction

( Finishing lab Skills ( Retail Systems

( Surface theory and implementation ( Team Building & Leadership

PROFESSIONAL EXPERIENCE

RealEyes " Randallstown, MD 2009 - Present

Sales Manager

Regional wholesale optical distributor

. Oversee and coordinate all company operations including inventory

management, sales, shipping, billing, reporting, accounts receivable,

accounts payable, and cash management.

. Cultivate and broaden business relationships with independent eye care

professionals, small retail chains, and optical franchisees.

> Built a new wholesale optical distributorship throughout 11

states, greatly exceeded initial sales targets and projections.

> Expanded customer base to more than 200 in year 2 employing a

relatively small sales force.

> Designed, developed, and produced a new product line for a

national Civil War reenacting organization, with eyewear design

consistent with the 1850's. Coordinated manufactured in China,

imported to the US, and assisted in marketing.

Luxottica Group " Port Washington, NY 1998 - 2006

Sales Representative / Trainer

Leader in premium fashion, luxury, and sports eyewear, with 7,000 optical

and sun retail stores globally

. Promoted fashion forward product portfolio that included Ray-Ban,

Persol, Moschino, Revo, and Donna Karan, throughout territory that

spanned Maryland, Virginia, Washington D.C., Delaware, West Virginia,

and Pennsylvania.

. Mentored sales representatives in developing creative sales

strategies, marketing, prospecting, public speaking, and presentation

design. Conducted training for new sales representatives.

> #1 sales contest winner at Vision Expo for 5 consecutive years.

> Consistently surpassed monthly sales goals established by

corporate headquarters.

> Grew territory revenues to $980K in year 2 from scratch.

> Ranked #1 nationally in Sun Center sales.

Stephen Jacovsky Page 2 of 2

> Consistent top performing sales representative for Ray-Ban and

Luxottica, ranked #5 out of 400 representatives.

Effectively leveraged Sun seminars to grow business. Met with owners and

staff to make presentations discussing benefits of the sunglass business

Savings in Sight " Glen Burnie, MD 1990 - 1998

President / Founder

Local optical product provider employing innovative marketing and sales

techniques

. Maintained direct management responsibility for three locations in the

Baltimore area with an annual gross sales volume in excess of $2M.

Developed original retail concepts such as offering packaged pricing

on designer products that were heavily discounted.

. Provide technical and practical knowledge as a resource company wide.

Support sales and laboratory function with a high degree of skill.

> Provide excellence in quality customer service.

> Operate a high volume finish department on the premises.

> Facilitate Third party and insurance billing and payments.

> Maintain laboratory and examination equipment.

> Insure standards of patient care and record keeping.

> Resolve customer issues and cultivate loyalty.

TRAINING / CREDENTIALS / AFFILIATIONS

Opthalmic Dispensing, University of Maryland, College Park, MD "

Principles and Practices of Contact Lenses, Essex Community College, Essex,

MD " Registered Optician, Opticians Association of America Maryland

Association of Ophthalmic Dispensers Laboratory Course " Certified

Specialist Varilux American Optical Ultraview " Certificate of

Achievement, Optifair " Certified RGP Specialist

Pearle Health Services Individualized

Training Course " Pupillary Distance Adjusting and

Dispensing " Fitting of Multifocals " Eyewear Style Analysis

National Academy of Opticianry Fellow

Contact this candidate