Customer Service Sales

Thomas Joshua Gray

PO Box ***** Henderson, NV ***09 702-***-****

**************@*******.***

Objective Seeking long term employment with a successful company where I

can further my education in HVAC and construction skills

Certifications EPA Universal - R410A - Preventive Maintenance

Education Advanced Training Institute (ATI) Las Vegas, NV

2013

HVAC

Community College of Southern Nevada Las Vegas, NV 2003

Marketing and General Academics

Skills 15 years -Customer Service

All forms of general maintenance including: plumbing, flooring,

framing, electrical

Hands-on training in HVAC/R including troubleshooting

Repair and maintenance of air conditioning, heating and refrigeration

Install/repair water supply lines

Install/repair electrical connections to HVAC/R components

Installation of HVAC/R units

Conserve, install, recover and recharge CFC, HCFC and HFC

refrigerants

Service and repair ice machines walk in and reach in freezers and

coolers

Brazing and soldering

Experience Maintenance Supervisor

2011 - 2013 Vegas Hot Yoga and Pilates Las Vegas, NV

Provided all commercial property maintenance to include:

plumbing, flooring, electrical, painting, framing and HVAC

Sales Associate

2010 - 2011 Zumiez Clothing Store Henderson, NV

* Collaborate with guests on clothing design/assembles

* All retail financial responsibilities

* Maintain all profit/loss to minimum

* Design and install custom floor displays

Bartender/Server

2008 - 2010 Mountainside Bar & Grill

Henderson, NV

* Maintaining full service dining gaming bar

* Proficient in service of all mixed drinks, liquors, wines,

and specialty drinks

* All responsibilities included with Jackpot payout and

accurate record keeping

Customer Service/Home Designs

2006 - 2008 Home Depot Henderson, NV

* Sales, installation and design experience with Closet Maid

* Processed and assisted with all customer home designs

* Alleviated any/all customer issues with professional

resolve & sensitivity

* Inventory control as well as loss prevention management

* Hands on creativity, building and design, home improvement

and installation

* Tile installation and design, pre fab building.

Assistant Lead Installer

2005 - 2008 Nevada Installation Service Las Vegas, NV

* Professional office designs/installations

* Design & installation recommendations

* Built pre fab and custom home and commercial office

equipment

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