Customer Service Manager

Tamara L. Davis

*** ***** **** ****

Bountiful, Utah 84010

801-***-****/**********@*******.***

Objective:

Seeking a new and exciting position where my strong administrative

and property management skills will be utilized.

Summary of Qualifications:

•Strong ability to resolve questions, problems, and complanits.

•Ability to work effectively with minimal supervision, or in a group

environment.

•Computer literate with Microsoft Office, Word, and Internet Access.

•Excellent clerical skills, multiitasking, strong phone skills.

•Highly motivated self-starter, well developed communication and

assessment skills.

•Good humored and enthusiastic under pressure.

Employment History:

Eve's Market, Sacramento, CA

Customer Service

•Department head of floral department.

•Back-up for cashier and float for all other departments.

County of Sacramento Agriculture Commisssion, Sacramento, CA

Agricultural and Standards Inspectror's Aide 1

•Explained the policy, procedure, and laws to the general public.

•Kept accurate records, daily activity reports, and maintained a company

vehicle.

•Detected pests, (specifically the Glassy-Winged Sharpshooter).

Department of Aging, Sacramento, CA

Office Technician/Long-/Term Care Ombudsman Program

•Process travel arrangements and reimbursement for staff and local

programs.

•Timekeeping and distribution of payroll and attendance records.

•Prepared conference rooms for annual meetings, including ordering trainning

material, and scheduling speakers.

Department of Aging, Sacramento, CA

Office Technician/Legal

•Maintain law library and manuals, order legal material, updated mailing list's

for California Legal Departments.

•Scheduled appointments and maintained accurate up-to-date client files.

•Back-up support person to the Director's Office, External Affairs, and

Legislation.

•Department Chair for the United Way Campaign.

Board of Registered Nursing, Sacramento CA.

Office Assistant

•Prepare new applicantions for licensure by for licensure by endorsement and

examination.

•Process fingerprint clearances and generate notices to applicants.

Hidden Oaks Apartments, (314 Units) Citrus Heights, CA

Assistant Manager/Leasing Agent

•Qualified and screeded applicants by crdit, history and personal references.

•Schedueled staff and vendors for the turnover of vacant units.

•Promoted special events to maintain tenant retention.

Timberlake Apartments/Condos, (462 Units) Sacramento, CA

Assistant Manager/Leasing Consultant

•Collection, recording, and deposits of rental receipts in excess of $75,000.00

per month.

•Scheduled maintenance staff for resident requests and vendors for the turn

over of vacant units.

•Activities cooordinator for the Timberlake Board of Director's, responsible for

all events and functions.

•Established and maintained a 95% or better tenant occupancy rate.

Education:

Benicia High School, General Education

Long Beach City College, Merchandising, Marketing, Business

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