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Customer Service Administrative Assistant

Location:
Goldsboro, NC
Posted:
March 06, 2014

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Resume:

Angela Grady

*** * ***** ***** **** ( Dudley, NC, 28333 ( 919 - 394 - 4995 (

**************@*****.***

*************@*****.***

Objective

To obtain an Administrative or Clerical position in a healthcare/medical

environment where education and work experiences can be used to add value

to the team and perform fundamental services that contribute to business

goals.

Qualifications/Skills

. Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook

. Keyboarding skills: Typing and Data Entry

. Office equipment: Multi-lined telephone, copier, fax, scanner,

desktop/laptop computer

. Product knowledge

. Organized

. Customer Service Skills

. Rapid learner

. Basic computer skills: Typing and Data Entry

Education

Fortis College Online - Centerville, OH

Associates in Applied Science, Medical Administrative Assistant, 2013

Relevant Courses include: Business Communications, Database Management,

Customer Service Principles, Anatomy and Physiology, Medical Terminology,

Medical Office Procedures, Insurance Billing/Coding I and II, Fundamentals

of Coding, Medical Transcription, HIPAA Overview

Professional Experience

Avon, Representative: present

Obtain product information and educate customers on the health and wellness

benefits of Avon products. Explain the promotional items and savings to

customers. Distribute catalogs to generate new business. Follow-up on

customers to obtain their orders. Enter orders through on-line order

entry system. Collect payments and document payments accurately.

Maintain personal records on financial income generated. Identify ways

to market Avon products to increase monthly sales productivity.

References - Available Upon Request

Attending Now

Kaplan University

Early child Development

2013-2017



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