Heather

Heather L. Lanzano

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*** ******** **** ****, ***** Windsor, CT 06074 acczbq@r.postjobfree.com 860-***-****

CAREER OBJECTIVE

A reliable, organized, and self-motivated experienced Certified Paralegal with the ability to

learn new skills and concepts quickly, set and achieve goals, and a willingness to accept new

responsibilities and challenges, seeking a Paralegal position in a law firm where my knowledge

and expertise can by fully utilized and expanded.

WORK EXPERIENCE

Bendett & McHugh, P.C., Farmington, CT

First Legal Workflow Coordinator/Paralegal for MA, RI & VT

August 2012- Present

First Legal Paralegal for Massachusetts, Rhode Island and Vermont.

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Manage two paralegals and ensure their productivity, assist with managing their

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workload/tasks. Monitor their work and progress and ensure that all the files are

moving in accordance with the firm and client requirements.

Responsible for 200 foreclosure files including HUD (government) loans.

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Request, process, and review all title searches, mortgages, notes, demand letters,

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assignment of mortgages, payment histories, lost note affidavits, loan modifications,

forbearance agreements, etc.

Substantial client interaction via client websites (LPS, VendorScape, LenStar, Real

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Resolution and Outlook).

Maintains, completes, and documents all work product in ProLaw (case management

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system) including reports, client workloads, emails, projects, etc.

Prepare documents: assignment of mortgage, demand letters, 35 B letters: right to

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request a modified mortgage loan, demand letter affidavits, lost note affidavit,

acceleration letters, etc.

Prepare and organize all files accordingly to file foreclosure complaints.

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Byrne & Storm, P.C., Hartford, CT

Paralegal March 2011-August 2012

Areas of Law: Litigation, Commercial/Business Law, Family Law, Real Estate.

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Draft legal documents, i.e. pleadings, consultation agreements, retainer agreements,

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motions, objections, orders, interrogatories & requests for production, financial

affidavits, leases, modifications, various court forms, HUD-1 Statements, certifications,

withdrawals, memorandums, etc.

E-filing court documents, responsible for marking and maintaining Short Calendar.

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Filings, court and concord searches.

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Substantial client interaction and responsible of all incoming telephone calls.

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Conduct and analyze legal research.

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Open/close files, process all incoming inquiries.

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Enter all attorney timesheets into Time Slips.

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Transcribing and assist attorneys with various clerical and administrative jobs.

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Boscarino, Grasso & Twachtman, LLP Attorneys at Law, Glastonbury, CT

Legal Assistant August 2007-March 2011

Prepare and organize Trustee Bankruptcy files.

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Prepare documents, i.e. Pleadings, Consultation Agreements, Motions, Objections,

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Orders, Applications, Pleading Index, Various Court Forms, Certifications,

Withdrawals, Memorandums, Document Production Letters, etc.

E-filing and maintaining and marking Short Calendar

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Various Legal Research and Extensive Transcribing.

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Conducting Pacer, Court, and Concord searches on all bankruptcy/trustee files.

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Prepare bankruptcy schedules.

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Arrange and assist with trial notebooks, closed case reports for trustee files.

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Open and close all files, filing, and correspondence.

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Responsible for entering all timesheets for all Attorneys and Trustee in Time Slips

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Responsible for all telephone calls and opening all incoming inquiries.

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Maintains Library, filing books and updates.

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Assist Paralegals with several clerical and appointed and delegated tasks.

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Law Office of Robert F. Ludgin, Hartford, CT

File Clerk Summer 2007 & Summer 2009

File and deliver documents to courts and attorneys’ offices.

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Calculate and process time sheets for billing.

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Prepare deposits and mailings.

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Assist Attorney and Paralegals with several different tasks.

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ASSOCIATIONS Connecticut Notary Public (Commission expires May 31, 2016)

Manchester Community College Paralegal Association, Manchester, CT

President Fall 2007

Assisted with the planning of and topics to be discussed at upcoming events.

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EDUCATION University Of Hartford, West Hartford, CT

2007-2009

Bachelor’s Degree in Paralegal Studies

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A.B.A Approved

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GPA: 3.51

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Manchester Community College, Manchester, CT

2004-2007

• Associate Degree in Paralegal Studies

A.B.A Approved

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COMPUTER SKILLS

ProLaw, LPS, VendorScape, LenStar, Real Resolution, Clarifire, ADP, SCRA Website, Pacer,

Accurint, WebTrack, Elm Street, SCRA Military Website, Westlaw, LexisNexis, Loislaw,

Timeslips, Prep Express, Caselink, Colliers Top Form, Pacer, Court Website, Concord, Microsoft

Word, Word Perfect, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, and Windows.

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