Customer Service Ms Office

Lester Buffaloe

** ******* *****

Sicklerville, NJ 08081

Home: 856-***-****

******.********@*****.***

Objective

• I am eager to pursue a career where I will be competent to

use my life experiences as well as my skillful knowledge, to not only

enable myself to cultivate individually and professionally, but to

dynamically assist towards the accomplishments of the task and

importance of an occupation.

Skills

• Sharp problem solver

• Strong oral and written communication skills

• Team player

• MS Office proficient

• Crisis management

• Strong organizational skills

• Fast learner

Experience

Source4Teachers, Cherry Hill, New Jersey

April 2012 - Present

Educational Support

• Continue with the lesson plan from the regular teacher, and

should follow it as directed without inserting his/her own agenda.

• Encouraged students to be understanding of and helpful to

others.

• Applied the positive reinforcement method to redirect

negative behaviors.

• Supplied one-on-one attention to each student, while

maintaining overall focus on the entire group.

Caesars Entertainment, Atlantic City, New Jersey

June 2008 - April 2012

Spa Specialist

• Utilized my charismatic and outgoing nature to help foster a

warm and congenial atmosphere for customer.

• Processed shipments and maintained organized stock

shelves.

• Tracked down sources of special products and services to

meet customers' special needs.

• Trained new employees on company customer service

policies and service level standards.

Education

Lincoln University, Oxford, Pennsylvania

December 2010

Bachelor of Science in Communications

• Pre-Law Certificate.

• Contributing member of Boys to Men Mentoring Program.

• Coursework in Public Relations, News Writing, Pre-Law, and

Advertisement.

Clubs And Organizations

• The Lincolnian University Newspaper, 2010 ~ Interviewing,

researching, and writing sports articles.Participated in daily meetings for

the Lincoln Newspaper.

• The Voice of Philadelphia, 2010 ~ Responsible for

researching, interviewing, and writing news articles related to sports and

community events.

• Boys to Men Mentoring Program, 2007 - 2010 ~ Served as

a mentor to newly enrolled college students in efforts to aid them in a

successful transition into college. Helped foster an environment in which

unique emotional and social challenges could be addressed in

confidence and without judgment. Helped direct students towards

resources that would guide them throughout their college experience and

career goals.

Certifications

• New Jersey Substitute Teaching Certificate, 2012

• CPR Certification, 2007

Volunteer Experience

• Federation of Neighborhood Center, 2012 ~ Worked with

community partners in efforts of neighborhood beautification projects in

Camden. Provided additional assistance in photo editing for several youth

events in Camden.

• Metropolitan Wilmington Urban league, 2010 ~ Designed a

web page to increase communications between social network sites and

the organization.

• YMCA youth Mentoring Program, 2008 ~ Developed

enrichment activities for students. Assisted students in completing their

homework.

• Elvira B. Pierce Scholarship Fund, 2006 - 2007 ~ Assisted in

the planning and organizing of special events. Worked with the public

relations committee in implementing new strategic and creative ways to

promote special events.

References Available Upon Request

Contact this candidate