Matthew K. Hauck
*** *. **** *. *********, UT ***37; 801-***-****; *************@*****.***
PROFESSIONAL PROFILE
Highly motivated, top-producing HR professional looking for a career in financial services.
EDUCATION
BS in Business Management, Human Resource Management [Graduated: 05.2012]
Utah State University, Jon M. Huntsman School of Business, Logan, UT
PROFESSIONAL EXPERIENCE
Assistant Manager/Banker, Wells Fargo Bank N.A. – Retail Banking Division, Memphis, TN [08.2012
-Present]
Manage personal banking, loan structuring, partner relationships and finances for retail consumer portfolio.
• Assisted in recruiting financial services personnel based on HR guidelines and internal compliance.
• Completed training on schedule and quickly assessed scope and demand to have immediate impact.
• Provided financial solutions, cross-sell/up-sell products and act as financial consultant for retail customers.
• Passed government auditing requirements; continually remain in compliance in heavily regulated industry.
HR Generalist/Recruiter, Verizon Wireless, Logan, UT [08.2010 – 08.2012]
Promoted to fulfill a broad range of HR functions, including recruiting, interviewing and training employees.
• Conducted workshops and one-on-one coaching sessions that contributed to sound hiring decisions.
• Devised cost-cutting & morale-boosting programs that increased satisfaction and productivity of my team.
• Top regional HR Manager/Recruiter; won numerous awards for consistently exceeding key metrics.
• Utilized specialized relationship building techniques to increase employee and consumer trust.
• Regularly exceeded monthly sales targets by over 10%; helped division reach quota for first time in years.
HR Generalist Internship, Clark Pest Control, Sacramento & Santa Maria, CA [06.2009 – 08.2010]
Managed HR roles and sales efforts on regional level for largest pest Management Company in the U.S.
• Recruited, hired/trained and developed entry level sales representatives, learning vital HR roles.
• Oversaw all division and regional recruiting efforts; self-developed team increased revenue 12% YOY.
• Increased sales by 30% in one month by focusing on key sales techniques and personal/team goals.
• Established strategic partnerships with key clientele; increased sales by 10% monthly during peak season.
Financial Services Sales Executive, Impact Payment Systems, Logan, UT [08.2008 – 02.2010]
Oversaw sales, financial collection services and lending for nationally operated payment solutions company .
• Created client-based survey and innovative sales strategies; improved client satisfaction by 5% annually.
• Developed and implemented automatic direct marketing system; increased sales 10% quarterly.
• Utilized an array of educational resources; improving account collection quotas by 15% monthly.
Financial Services Specialist, JPMorgan Chase, Centerville, UT [11.2006 – 08.2008]
Managed sales and marketing efforts on branch level for a large national retail banking division.
• Developed effective relationship management and viral sales techniques; increased account sells by 10%.
• Worked with key partners in B2B sales efforts; adding five large commercial accounts to branch portfolio.
ADDITIONAL INFORMATION/AFFILIATIONS
• Involved member with the Society of Human Resource Management (SHRM).
• Community Development Director, San Bernardino, CA, 2004 – 2006 (supervised over 120 volunteers).