Quality Control Customer Service

Dawn Aguiar **** Calaveras Ave

510-***-****

**********@*****.*** Fremont, CA 94538

Summary ~ Reliable & Hard-Working!

~ Trained in high volume manufacturing ~ Proficient in SAP inventory system

~ GMP ISO 5S Environment ~ KPI

~ Strong written and oral communication ~ Results-oriented customer service skills

~ Safety oriented quality control ~ Safety inspections OSHA compliant

Professional Experience

Maid to Shine, Fremont, CA

Owner, September 2010 to Present

~ Day to day general operations

~ Housecleaning & General Maintenance

~ Advertising / Marketing Promotions

~ Necessary undertakings to maintain customer satisfaction

Ghirardelli Chocolate Company, Hayward, CA

Machine Operator, April 2011 to October 2011

~ GMP

~ Operate & Prepared machines for manufactured products

~ Responsible for quality control and sanitation

New United Motors (NUMMI), Fremont, CA

Team Member, November 2001 to April 2010

~ Toyota Production System in high-volume manufacturing in producing high quality automobiles

~ Excellent mechanical skills, strong balance of quality & efficiency to ensure daily production goals

~ Trained team members on quality-in-station, ergonomics for general safety & assembly operations

~ Quality Control process implementation and improvement projects

~ Responsible for understanding specific protocol to assist with the company goals (KPI)

Lam Research, Fremont, CA

Sr. Material Handler & Back-up Lead, March 1999 to April 2001

~ Inventory control coordinator

~ SAP Inventory System

~ Quality control of material receipts, raw materials and finished goods/inventory

~ New Product updates and support

~ Maintain inventory of direct/indirect materials

Education Special Skills

American High School, Fremont, CA 5S Trained (Sort, Set in Order, Shine, Standardize and Sustain)

Introduction to Basic Hazard Certification

Clean room certified

Forklift operator training certificate

Personal Objective

To secure a long-term stable position that will provide me the opportunity for personal career growth.

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