Customer Service Maintenance
Resume:
VICTOR L. BOTTINO
Staten Island, NY 10312 ************@***.***
A reliable, dedicated and highly motivated team player, offering expertise in mechanical repair, installation, overhaul, safety, preventative maintenance and general facility maintenance • Adapt quickly to changing work environments; react rationally to high-pressure situations • Cultivate and maintain positive relationships with superiors, co-workers and the general public through solid interpersonal and communication skills • Offer excellent technical, troubleshooting and problem resolution abilities • Continually strive to increase knowledge and expertise
CREDENTIALS
• FDNY Refrigerating System Operating Engineer Assistant, #87164141
• FDNY Certificate of Fitness Con Low PSI Oil Burn, #85603694
• FDNY Certificate of Fitness Supervision of Fire Alarm Systems, #85795409
RECENT EXPERIENCE
P.S. 36 (NEW YORK CITY DEPARTMENT OF EDUCATION) – STATEN ISLAND, NY Cleaner: 3/2008-Present
• Responsible for the full scope of cleaning and maintenance duties ensuring a safe environment for students, staff and co-workers.
• Assist in maintaining, testing and repairing two 275-ton refrigerating machines.
• Test lines, components and connections for leaks; dismantle malfunctioning systems and test components using electrical, mechanical and pneumatic testing equipment.
• Adjust or replace worn or defective mechanisms and parts; reassemble repaired systems.
• Braze or solder parts to repair defective joints and leaks; perform mechanical overhauls and refrigerant reclaiming.
• Maintain daily logs of operation, maintenance and safety activities, including test results, instrument readings and details of equipment malfunctions and maintenance work.
• Ensure a safe and clean environment according to OSHA, DOE and Board of Health standards.
US COACHWAYS, INC. – STATEN ISLAND, NY Reservationist: 3/2008-Present
• Answer a high volume of calls; respond to inquiries; negotiate rates; secure reservations.
• Establish new business and maintain existing clientele through quality work, customer service and excellent referrals.
ADDITIONAL EXPERIENCE
MONARCH MORTGAGE SERVICE – STATEN ISLAND, NY Loan Officer: 8/2005-2/2008
JPMORGAN CHASE MANHATTAN BANK – NEW YORK, NY VP, Personal Financial Services: 3/2003-8/2005
METLIFE FINANCIAL SERVICES – STATEN ISLAND, NY Licensed Representative: 1/2002-3/2003
KNIGHT SECURITIES – JERSEY CITY, NJ Trade Support Analyst: 2/2000-12/2001
EDUCATION
CUNY: COLLEGE OF STATEN ISLAND – STATEN ISLAND, NY
Completed coursework towards an Accounting Degree 1992-1996
REFERENCES FURNISHED UPON REQUEST
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