Customer Service Manager
Resume:
D O M I N IQUE MOORE
Tallahassee, FL 32309
Seeking to obtain a position where I can utilize my customer service skills .
Education
Completion Date I ssuing I nstitution
Q ualification
06/1998 Ben C.Rain High School Diploma
Work Experience
Store Manager
Family Dollar 01/2011-06/2013
• Hi re, t rain and evaluate staff
• Prepared schedules and daily work assignments
• Controlled Inventory
• Supervised team members
• Made store orders, unloaded t rucks
• Made daily bank deposits
• Project of weekly sales
Residential Living Assistant
A melia Island Care Center 09/2009 -05/2010
• Took care of individuals with severe mental disabilities
• Assist nursing staff in providing care to patients
• Respond to basic patient requests; feeding, clothing, bathing, teaching
• Serve and collect food t rays
• Prepared patients for t reatment
D eli Department Manager
Wal-Mar t 4/2007-05/2010
• Supervised department staff members
• Customer service
• Restock Products
• Managed Deli Department
• Updated logbooks
• Adhered to department's financial plan and budgets, worked to improve sales, profit,
l abor
and inventory levels and expenses through sound business practices and quality
management procedures
F ront Desk Clerk
Family Inns of America 03/2006-02/2008
• Operated the front desk
• Assisted guest with registration and checkout
• Handle requests for rooms received by phone, e-mail, or customers at desk
• Provided information to guests concerning rates, availability of rooms, description of
facilities and services, and information about area attractions and sight-seeing
opportunities
T elemarketing Representative
West 04/2004-07/2005
• Represents the company with customers and prospects by soliciting orders for
merchandise
• Handle costumers concerns and complaints
• Answered telephones
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