Customer Service Pvt Ltd

Gaurav Rampal

Senior MIS Executive/Cashier

Nationality: Indian

Location: Muntinlupa, Philippines

Email: ************@*****.**.**

Phone: 006***********

Years of experience: 7 Years

Skills

Expert MS Office

Expert Data Entry

Expert Cashier

Education

Qualification Title Computer Application

Dates Attended Jun 2004 - Aug 2008

Institution Name IGNOU

Location Amritsar, India

Education Level Bachelors

Fields of Study Computer

Work History

Job Title Customer Support Executive

Employment Period Apr 2006 - Present

Company Kochar Infotech Pvt Ltd

Industry Call Centre and Customer Service

Location Amritsar, India

Description Manage the complete installation of GPRS service and online troubleshooting to solve the

customer's technical issue for both handset and computer. Configuring Internet service of Airtel,

Idea, Spice and providing telephonic network solution.

Job Title Senior Cashier

Employment Period Nov 2010 - Present

Company Amway India Pvt Ltd

Industry Logistics, Distribution and Supply Chain

Location Amritsar, India

Description Responsible for cash and customer transactions, Cash receipts, Deposit payments and cash

balancing. Handling the banking system, handling non cash transactions like DD,MC, TC funds

transfer etc. Responsible for high quality service.

Job Title MIS Team Leader

Employment Period May 2012 - Present

Company First Source. Solutions Ltd

Industry Call Centre and Customer Service

Location Jalandhar, India

Description Daily MIS Reporting to Regional office and Senior Management. Rostering, Planning,

Scheduling for all man power of organization. Weekly and Monthly MI & Interaction based

reports. Team leading activities.

Languages

Advanced English

Mother Tongue Hindi

Honours & Awards

Title of award Team Leader of the month

Description Got award of best Team Leader in First Source Solution Ltd

Licenses & Certifications

Title Driver License

Duration Dec 2013 -

Description

Title Passport

Duration Dec 2008 -

Description

Interests & Hobbies Playing Cricket, Music, Books reading, roaming

Contact this candidate