Customer Service Representative

Chandra McGaha

**** ****** ***** ****, **********, TX, 75077 {469}-328-9511 **************@*****.***

Objective:

A position as a customer service representative, with a growing company. Which I can use my present experience to gain

greater knowledge for a more advance position within in the company.

Education:

Texas Womans University Current pre-requiste

Major: Nursing

Skills & Abilities:

Providing outstanding customer service

Sales

Excellent communication skills

Leadership

Ability to type 55 words per minute

Knowledge of computers and software; Microsoft Word, Excel, Power Point

Experience

{Teacher assistant} Focus academy August2014-january2014

Organized lesson plans for the students and teacher

Held parent conferences with the parents and teacher for updated progress for the students

Documented students reports and kept a file for each student

Hands on learning with the students

{Dispatcher} Auto rescue August2011-july2012

Dispatched drivers to assist customers stranded on the road

Inbound and outbound calling

Verified insurance

Faxed documents to insurance company

Processed payments; debit or credit cards

Cleared finished assignments from report log

Added customers information in the system for future use

{Customer service desk} Walmart January2010-febuary2014

Processed returns

Money handling and operation of a cash register

Processed bill payments with; debit, credit and check payments

Answered and help with customers inquiries

REFERENCES AVALIABLE UPON REQUEST

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