Administrative Assistant

Executive Administrative Assistant

Executive Administrative Assistant with over 10 years of progressively

responsible experience bringing added value support services to daily

operational and administrative functions. Highly focused, strong

organizational skills, able to identify goals, set appropriate priorities

and resolve issues in a timely and effective manner. Result oriented and

demonstrated capacity to provide comprehensive support to high level

executives in the finance, real estate, sales/marketing, technology and

pharmaceutical industries.

Key Strengths and Skills

Organization: Highly organized and comfortable working in a fast-paced

environment where deadlines are a priority and handling multiple jobs

simultaneously is the norm.

Communication: Excellent verbal and written communication skills and

experienced in interacting with a diverse group of people. Has a work

ethic that honors integrity and excellence, has a take-charge style, a good

sense of humor, and a pleasant work demeanor.

Planning: Proven ability to self-manage and operate with strong sense of

urgency while exercising sound judgment in the prioritization of competing

priorities. Has the aptitude for organizing and developing efficiencies

while keeping an eye for the bottom line.

Computer: Typing 45 WPM, Microsoft Office (WORD, PowerPoint, Excel,

Outlook) Adobe Acrobat, Concur, ARIBA, Great Plains, Kantech, Instacard,

InfoCenter and Saratoga CRM.

Office: Office Management, Records Management, Travel Arrangement,

Project/Event Coordination, Billing and Collection, follow-ups and see

through completion. Mechanical knowledge of printers, faxes, phone system,

copiers, binding system, scanners, projectors, postage/mail meters and

other office equipment.

Professional Experience

Ventyx (Contract thru the Fountain Group) 07 /12 - 01/14

Solutions Software: 10,000+ employees

Executive Assistant to Chief Marketing Officer and the SVP of Natural

Resources

Provided high level executive support to the CMO as well as the SVP of

Natural Resources. Organize CMO and SVP's complex calendars, schedule

multi-time zone meetings, extensive domestic/international travel

arrangements, process expense reports, assists in on-boarding requirements

for new hires and exit process of former employees. Update/maintain

department's organization chart and employees' contact information. Lead

special projects (office move), event coordination and act as point of

contact for domestic/international ABB employees, clients and vendors.

Order, program and deactivate security badges for employees, contractors

and visitors. Manage day-to-day operation of the San Francisco office,

working with Building Management, ABB Security, ABB Facility and IT/Telecom

team to provide an efficient, policies/procedures compliant, safe and

secure workplace.

GE Capital Real Estate (Contract thru Advantage Staffing) 02/11 - 01/12

Financial Services: 10,000+ employees

Administrative Asst. to Regional Vice President

Provided overall administrative support to the RVP, 2 Directors, and 7

Managers including the 9 staff members of BuildOn, a non-profit

organization partner of GE. Run day-to-day operation of the office,

provide reception work, schedule meetings, arrange travel, submit expense

reports, coordinate events and serve as point of contact for building

management, vendors, clients, internal employees and visitors.

. Improved and developed department's 4-page Administrative Guideline

into a 50-page Procedure Manual for easy transition and faster ramp-

up of newly hired support staff. Created inventory list of office

equipment, which helped management dispose outdated equipment and

upgrade current ones.

Diversified Investment Advisors (now Transamerica Retirement Solutions)

07/07 - 10/10

Financial Services: 501-1000 employees

Administrative Asst. to VP of Sales and the Sr. Consulting Actuary

Supported to 3 Vice Presidents of Sales, 1 VP & Sr. Consulting Actuary

and 9 Account Executives. Assemble presentation kits for prospective

clients; enter prospective/current clients' data in CRM database for

follow-ups. Put together monthly sales reports, quarterly/annual client's

plan reviews and annual actuarial plan valuations.

. Train other administrative assistant how to use Adobe Acrobat to

edit brochures in pdf format. Commended by the National Vice

President for completing the prospective client's marketing kits

done during a very busy period that resulted in significantly high

workloads and competing projects.

. Personally set-up Sr. Consulting Actuary's personal cell phone so

he is able to stay in touch with clients and head office during his

European vacation (company does not provide IT support to non-

company phones).

. Implemented a schedule for APR (Annual Plan Reports) requests,

which increased timely production by 50%. Commended by the

Regional Vice President of CRD for streamlining their work process.

Clark Consulting (acquired by Diversified Investment Advisor) 02/01 -

06/07

Financial Services: 201-500 employees

Office Manager/Administrative Asst. to Sr. Vice President

Manage SVP's calendar, meetings and travels. Handle client's billing &

collection for the San Francisco, Boston and Atlanta offices. Review and

approve all office operations related invoices for payment. Coordinate

multiple projects including minor office space planning, in-house/off-

site department meetings, year-end activities, on-boarding/exit process

and other special events as needed.

. Automated client billing by collaborating with a co-worker in the

design of invoices using Access, which resulted in accurate revenue

reports and reduced invoicing time by 50%.

. Planned, coordinated and executed office move from Berkeley to San

Francisco in 2007 and again within San Francisco in 2008.

Commended for taking ownership of the project and see through its

completion in spite of the difficult transition period the

department experienced at that time.

Coates Kenney Inc. (acquired by Clark Consulting) 12/97 - 1/01

Financial Services: 15 employees

Administrative Assistant & Receptionist

Provide administrative and back-up reception support to staff members.

Screen/direct calls, receive/distribute mails, receive visitors, and

resolve a wide range of administrative problems and inquiries. Manage

and document office files for proper filing, archiving, storage,

retrieval and secure off-site destruction. Handle petty cash, process

expense reports and transportation expense reimbursements. Manage

employees' PTO checking discrepancies in submitted timesheet versus

actual days taken.

. Organized insurance files and created an inventory list of all

office equipment/furniture (company has none) which significantly

helped the Office Manager with due diligence work when the company

was sold.

. Detail-oriented. Discovered an error in the mail merge program of

a mass mailing project and saved the company approximately $3,000

in mailing expense.

. Integrity. Entrusted to handle petty cash, request/distribute

employees' commuter checks, manager's office keys and credit card

numbers for miscellaneous expense.

Education: Bachelor of Arts in Economics - University of the

Philippines

Membership - Association of Executive and Administrative Professionals

Merlanda M. Nunez

9950 Juanita Street, #101 Cypress, CA 90630 Cell: 510-***-****

*******@*****.***

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