Customer Service Medical

Tekeysha Franicour

Medical assistance

Houston, TX

*********@*****.*** - 832-***-****

Extensively experienced and goal-oriented individual with a demonstrated track record of leading and being

a great team leader as well as team player; proven expertise in driving efficiency and productivity through

evaluation of providing the best service goals and objectives.

WORK EXPERIENCE

Donor Processor

Biomat Plasma Center - Houston, TX - June 2013 to November 2013

•Greeting and rooming patients

•Vital signs, taking their history

•Administered Injections

•Phlebotomy

•Check donors protein and red blood cell count

•Answer phones

•Scheduled appointments

•Made sure rooms were sterile stocked and clean

•Customer service

Sales Associate

CVS - Houston, TX - September 2012 to February 2013

•Stocking

•Greeting Customers

•Run the Floors

•Handling Cash

•Closing the store

•Customer service

Medical Assistant

Fuqua Medical Center - Houston, TX - February 2012 to December 2012

•Greeting and rooming patients

•Vital signs, taking their history

•Administering Immunizations

•Administering Injections

•Phlebotomy

•Hearing and Vision Testing

•Urinalysis

•EKG

•EMR- filing, faxing, charting

•Answered phones

•Scheduled appointments

•Assisted physician when needed

•Made sure exam rooms were sterile stocked and clean

•Customer service

EDUCATION

Medical Asstanice

Fortis College - Houston, TX

2012 to 2013

High School diploma/ Houston Can Hobby - Houston, TX

2008 to 2011

SKILLS

Professional Accomplishments • NSC Blood borne & Airborne Pathogens Course • Healthcare Provider CPR

and AED Program • Volunteer at the Shape Center • Volunteer to donate blood • Volunteer a church for the

needed

CERTIFICATIONS

CPR license

December 2012 to December 2014

ADDITIONAL INFORMATION

• Phlebotomy

• Medication Admiditraion (Injections)

• Electrocardiograph

• Medical office Proc.

• Patient Preparation

• Anatomy& Physiology

• Clinical Lab

TECHNICAL SKILLS

Software Systems: Microsoft Office

Hardware Systems: IBM and Dell Computers

Internet: Microsoft Internet Explorer and Yahoo

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