Customer Service Maintenance

LUIS CALDERON

*** **** ***** ******

Bronx, NY **455

347-***-****

****.*****@*****.***

EDUCATION

Institute for Career Development, Building Maintenance Training Program

**/**-******* *** ***k, NY

NYC Dept. of Environmental Protection, Operation of Residual Fuel Oil

Burners & Incinerators 01/2014 New York, NY

State of New York, Food Handling and Sanitation Practices (16 Week Course)

07/2009 Wallkill, NY

University of the State of New York, High School Equivalency Diploma

12/2006 New York, NY

New York State, General Business Education Certificate

12/2006 Albany, NY

SKILLS

. Fundamentals of plumbing and heating

. Masonry

. Floor covering

EXPERIENCE

Project Renewal, Building Maintenance Intern

01/14-Present New York, NY

. Inspect building and report any defects to supervisor

. Removal and installation of floor tiles

. Compound, prime and paint dormitory walls

. Removal and installation of acoustic ceiling tiles

. Minor plumbing repairs- fix leaky faucets and toilets, unclog toilets

Parallel Products, Laborer

07/13-10/13 Bronx, NY

. Loaded and unloaded trucks

. Separated recyclables and sorted materials into the appropriate

container for processing

. Operated sit down Caterpillar forklift

NYC Department of Parks and Recreation, Seasonal Maintenance

02/13-09/13 Bronx, NY

. Cleaned and maintained parks, playgrounds and surrounding areas by

raking leaves, picking up refuse, sanitizing restrooms and restocking

supplies

. Removed graffiti from walls, playground equipment and comfort stations

using chemical solvents, identified and removed hazardous materials

. Primed and painted park benches, bathroom walls, and exterior walls

. Checked playground equipment for noticeable damage and reported needed

repairs to supervisor

Gowanda CF, Commissary Warehouse/Kitchen Worker

12/10-08/12 Gowanda, NY

. Unloaded and loaded trucks with the use of forklifts

. Cleaned and maintained equipment

. Kept an organized supply room to ensure easy access of merchandise

. Marked stock items using identification tags, electric marking tools

and other labeling equipment

Livingston CF, Maintenance Worker

01/99-06/00 Livingston, NY

. Completed floor care duties- stripped, waxed and buffed floors

. Maintained a clean facility by sweeping and mopping the floors and

restrooms

. Sanitized restrooms and park benches

Western Beef, Deli Worker

02/03-08/03 Bronx, NY

. Weighed, wrapped, priced and labeled meats

. Prepared special cuts of meat as per customer request

. Prepared and placed meat cuts and products in display counter

. Received, inspected and properly stored meat products upon delivery to

ensure meat quality

Dunkin Donuts, Cashier/ Stock

11/02-08/03 Bronx, NY

. Provided customer service, assisted customers by providing information

and resolving their complaints

. Stocked shelves and marked prices on shelving systems and merchandise

. Competed cash, credit and debit transactions and accepted checks

. Issued receipts, refunds, credits or change to customers

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