Customer Service High School

Location:

Posted:

March 05, 2014

W I L MAR I E CRUZ-RU IZ

Cleveland, OH 44102

**************@*****.***

OBJECT I VE

Customer Service

SK I L LS

• •

Professional Mul ti -tasking as a part of the

communication skills team

• •

skills Computer skills Very Focused

• •

Excellent Bilingual

•

Comprehension Able to work

and Retention i ndependently and

• Customer Service

WORK EXPER I ENCE

Lutheran Home Concorde Reserve

Westlake, OH D ietary Aide

2011-2013

• Prepared food t rays for residents ensuring that the quality of the meals was

n ut r it ious and satisfying

• Cleaned the dining area after the residents finished, ensured that utensils were

washed, put away, and ready for the next day

Subway

Cleveland, OH

Food Preparer / Customer Service 2010-2011

• Prepared sandwiches and worked as a cashier from time to time

• In teracted with the customers

• Performed excellent customer service

• Washed dishes, swept and mopped f loors, and prepped food for the next day

• Maintained stock and inventory

ED UCAT ION AND CERT I F ICAT ION

• High School diploma El Bar rio Workforce Development Center

• Nursing Assistant Certificate Heart to Heart Customer Service Training/NRF

Certification

• Food and Nut r i t ion Education Certification