Project Manager

STEPHANIE L. OWENS-BARDEN, MPA

**** ****** **** ********, ** 30213 678-***-****

************@*****.***

TECHNICAL

ERP/Software: SAP, Oracle, Excel2003, Access2010, PowerPoint2010, Word2010,

GUI, Dreamweaver, Visio, MS Project

Databases: Oracle, SQL, Access, and DB2

Operating Systems: Windows 7, NT 4.0, ME, 2000, XP, Vista, UNIX, MVS, and

DOS

PROFESSIONAL PROFILE

. Over seven years of organizational managerial effectiveness skills,

which includes building teams, coaching, mentoring, career planning,

scheduling tasks and conducting performance evaluations

. Over ten years in the IT arena, along with project management skills

in estimating, scheduling, and cost control

. Excellent comprehensive skills, detail oriented, self-starter with

superb leadership skills

. Effective oral/written communication and documentation abilities,

strong organizational planning, time management skills and completed

Six Sigma Green Belt training

. Analytical thinker and problem solver, and remarkably dedicated to

organizational goals/objectives

. Over ten years of providing dynamic customer satisfaction and focus

with the ability to professionally address customer issues or concerns

EXPERIENCE

Encadria Staffing Solutions Atlanta, GA

MDM Procurement Analyst 2/13-6/13 (Georgia-Pacific)

. Extract, transform, and load (ETL) data from SAP-MDM and core systems

to analyze and manage supplier, item and price master data

. Analyze spend data to recommend suppliers for deactivation,

collaborate with company's facility procurement teams to validate and

execute deactivation across the purchasing platform

. Efficiently and effectively maintain price catalog information in SAP-

MDM and/or core transactional systems (SAP-ECC, Asset Suite 7, MP2,

Infinium)

. Present and communicate findings from data integrity and spend

analysis through written and/or oral presentation that effectively

conveys the value-opportunity and makes the case for change

. Provide Master Data Management support to ~2000 internal users,

category teams and external suppliers

. Define goals and objectives regarding project scope, interpret, govern

the Data Governance standards for supplier, item and price catalog

record elements

. Vendor relationship management such as onboarding/off-boarding,

contract management, negotiations, and compliance

. Formulate, document and share best practices for data management and

technical processes

. Serve on category management teams as MDM subject-matter expert for

assigned categories; structure and syndicate supplier, item and price

master data in a manner that streamlines transactions and enables

catalog competition

. Perform root-cause analysis on master data-related and system

integration problems and invoice exceptions; recommend and execute

corrective action

. On project teams that collaborate with Information Technology team to

identify and document value-creating opportunities available through

new technologies, corrective patches, software releases, the timeline

for system upgrades, implementations, change management strategies,

and data maintenance activities

. Adhere to compliance and internal financial controls along with

managing sensitive/confidential supplier information and price files

in accordance with compliance standards and regulatory guidelines

. Maintain MDM records and supporting documentation (EFT agreements,

Catalog files, W8/W-9 records) in accordance with Company's Records

Information Management standard

. Analyze Restricted Party Screening (RPS) results and take appropriate

action

. Manage Electronic Funds Transfer (EFT) agreement and set up process,

evaluate and recommend approval/rejection of payment terms change

requests

. Create, communicate, along with documenting project work processes and

milestones, team activity status, evaluate issues and opportunities

for process improvement/streamlining and implementation to the

appropriate stakeholders

Open Enrollment Consultant 8/12-10/12 (Koch Business

Solutions)

. Served as single point of accountability for gathering health and

welfare benefits data from SAP and MS Excel spreadsheets

. Part of a project team that analyzed employee data deficiencies or,

tested results manually for accuracy, and adherence to specifications

by performing software integration, regression testing, releases and

implementation using the waterfall method

. Documented business requirements for IVR, call routing, training

needs, and reporting

. Documented issues and questions along with looking for answers that

afford direction

. Inputted employee data into a template to compare and calculate health

and welfare plan information (such as the benefits offer, rates, and

contributions/deductions)

. Interfaced with IT and HR to isolate dependencies, develop strategic

tactics, and offer communal updates

. Ensured approved technological methods and processes were implemented

while guaranteeing benefit plans were administered according to all

plan provisions; are in compliance with all company and regulatory

guidelines, including required filings

Barden & Owens Associates LLC (3/2012) Fairburn, GA

Self-Employed/Project Manager/Analyst/Strategist 12/10-Present (Part-

time)

. Design and document workflow and make appropriate recommendations that

will positively impact operational

effectiveness

. Assists Business Leaders with projects in developing tactical and

strategic product, services and/or programs to support the business

goals (future financial and investment opportunities, quality,

production, customer service, recruitment, operational efficiency,

change management, market share, etc.)

. Manage project scope(s) to ensure alignment with business partners to

identify and maximize opportunities to use information technology to

improve product, service and/or program business processes

. Reviews, analyzes, and creates detailed documentation of business

systems and user needs, including workflow, program functions, and

steps required to develop or modify computer programs

. Consults with personnel to determine business, functional and

technical requirements for specified applications

. Utilized Microsoft Project to document project scope and milestones,

schedule tasks, timelines, obtain data for presentations, forecasting

to anticipate issues or changes, and enable positive collaboration

with various teams

. Coordinates the development of all approved versions of business and

functional specifications for specified software applications,

releases, system upgrades, and implementations within SAP and Oracle

. Subject Matter Expert-Reviews use cases and other technical documents

with IT project staff to ensure business requirements are adequately

reflected in technical planning documents

. Develops effective reporting tools for various business units

. Analyzes the business unit's activities and trends and compares

analyses against the service standards and best practices. Present

findings and works with the Business Leaders and other personnel to

identify and implement strategies that will address tactical and

strategic goals

. Project Management: review project documentation for all assigned

projects to ensure that the project

requirements are clearly defined throughout waterfall SDLC, assign

resources, and track projects actuals for cost and hours for projects

ranging from $100K-2M

Acsential Atlanta, GA

Contract Administrator/Project Assistant 09/10-11/10 (Contract)

. Understood and captured strategy, pre-solicitation, proposal, post-

award

. Subject Matter Expert- Conducted analysis of RFPs and ensuring that

proposals were in accordance with the RFP procedures

. Negotiated terms and conditions to protect the interests and

obligations of the company

. Maintained vendor and contractor relationships as it related to

project costs and hours, purchasing and performance

. Utilized project managing tools to define scope, timeline, issues,

milestones, upkeep of processes associated with changes, risks,

unforeseen activities

. Identified and resolved any performance, delivery, costs or other

financial concerns

. Supported company initiatives such as receivables tracking, proposal

support including proposal quality checks, and assist with resolving

client issue

. Monitored technical performance and reporting any potential or actual

problems with software or system

. Kept track of schedules, bid close date, bid close time, Pre-proposal,

awarded contracts (i.e. www.fbo.gov, www.gsa.gov, etc.)

. Assisted with qualifying opportunities and gathering all requisite

inputs (i.e. market research, financial data, sorting data, and filing

documents)

. Provided Best Business Processes by developing and documenting

procedures for end-to-end processes

. Audited current procedures and processes, assess/analyze risks for

proper documentation

. Reviewed contracts/agreements in accordance/compliance to avoid

penalties and additional fees

NCR Corporation Duluth, GA

Opportunity Analyst 10/09-03/10

. Provided governance and ensured compliance by adhering to the

Sarbannes Oxley laws during Operational and Bid Reviews for projects

ranging in the $150M-$250M (e.g. software and technologies, retail,

banking/investments)

. Performed project management duties such as defining scope, timeline,

issues, milestones, preservation of processes associated with changes,

risks, unforeseen activities, team collaboration efforts, performance

status, delivery, cost, or scheduling issue tasks

. Assisted with project communications, status reports, meetings,

agendas, deliverables, articulated and recorded decisions made with

bid opportunities

. Worked with finance and sales departments to ensured that documents

including P&Ls were completed correctly

. Conducted analysis of RFPs and ensuring that proposals were in

accordance with the RFP procedures

. Worked on project with the finance team in linkage to fixed income

bonds to ensure financial longevity during global economic downturn

within the marketplace

. Performed quarterly audits in Oracle, provide best Service Level

Agreements globally, handle distributor pricing requests

internationally, while providing dynamic support to Sales and

Operations personnel

. Maintained relationships with vendors (i.e. Cisco and Juniper) to

ensure that best SLA's were being met along with updating SLA's if the

need occurred

. Headed the Help Desk for SLA quotes, locations, times/days, number of

engineers/contractors for any given area locally and globally

. Negotiated financial terms and conditions to protect the interests and

obligations of the company

. Supported company project initiatives such as receivables tracking,

proposal support including proposal quality checks, and assist with

resolving client issue

. Monitored technical projects for system performance and reporting any

potential or actual problems

. Utilized project manager to keep track of schedules, bid close date,

bid close time, Pre-proposal, awarded contracts, milestones, potential

risks, and timelines

. Assisted with qualifying opportunities and gathering all requisite

inputs (i.e. market research, sorting data, and filing documents)

. Applied Continuous Improvement approach to overall Opportunity

Management process

. Subject Matter Expert- Reviewed contracts/agreements in

accordance/compliance to NCR guidelines

Waffle House

Smyrna, GA

Unit Manager 01/09-08/09

. Performed recruitment processes and procedures, interviewed,

selected/hired, promoted, disciplined, trained employees on processes

and procedures

. Set/adjusted pay rates, calculated bonuses, maintained personnel

record, work schedules, and delegated tasks

. Tracked and controlled the costs/purchasing of the unit, control flow

of materials, supplies and services

. Performed accounting and finance duties (A/P, A/R, bookkeeping,

general ledgers, etc) ensuring collection, security and deposit of

cash

. Audited/documented store sales, food, operating, payroll costs,

forecasted payroll, staffing, food, and inventory budgets(perform all

purchasing of merchandise)

. Maintained/created positive and strong relationships with vendors

(Contracts and Agreements)

. Ensured compliance with federal regulations, food safety, and

corporate policies (i.e. ServSafe certified)

. Defused high tension and complex situations, negotiated with others,

resolved conflicts and handled emergencies

Hewitt Associates Atlanta, GA

Business Analyst 09/07-12/08

. Worked with various departments including the finance department to

generated reports in MS Excel to deliver clear and concise information

to the Sales team and senior management based on cost, price, revenue,

margin (i.e. Profit & Loss statement), potential investments involving

various income opportunities (e.g. fixed income)

. Provided Best Business Processes by developing and documenting

procedures for end-to-end processes to our clients

. Incorporated Microsoft Project to lead in project initiatives to

increase revenue, develop stronger financial controls, schedule task,

create collaborative communication, access costs, and enhance customer

focus

. Audited current procedures and processes in SAP (root cause analysis),

assess/analyze risks for Benefits Administration

. Ensured contracts were in full compliance with federal regulations and

corporate policies

. Assisted with qualifying opportunities and gathering all requisite

inputs (i.e. market research, sorting data, and filing documents)

. Subject Matter Expert- Interacted with software developers and

operations personnel to clarify design issues, integration

requirements and other operational issues based on the

contract's/Service Agreements for Defined Contributions

. Trained Ongoing Operations on Standard Operation Procedures (SOPs),

processing procedures, and change management to ensure knowledgeable

support to clients

. Reviewed project documentation for all assigned projects to ensure

that the project requirements from clients' contracts were defined

. Defined, designed and implemented UAT (User Acceptance Test)

strategy/criteria based on contract requirements during integration

and regression testing for software releases, system upgrades, and

implementations

. Used SQL based commands to retrieve/extract complex data, GUI, IBM

Mainframe and back-end testing for data validation, manual testing

(i.e. testing via web, IVR/phone, & mail)

. Executed on-line, batch and data verification testing of complete

system and validate test results

Eteck Design Atlanta, GA

Quality Assurance Engineer/Manager 12/00-4/04

. Developed, maintained, upgraded test plans, best business

processes/procedures and other technical documents

. Served as single point of contact and accountable for projects

designed to audited procedures, processes, and risks

. Utilized Microsoft Project to prepared status reports, documented

milestones, managed processes, tracked project issues, changes,

costs, risks, release dates, implementation, and change management

procedures

. Reviewed project documentation for all assigned projects to ensure

that the project requirements are clearly defined throughout SDLC,

assigned resources,

. Tested systems for functionality, accuracy, and adherence to

specifications by performing systems integration, interface and

regression testing for web-based applications

. Defined UAT (User Acceptance Test) criteria, analyzed product

deficiencies and test results manually

. Documenting business requirements for IVR, call routing, training

needs, reporting

. Used SQL based commands to retrieve/extract data, GUI, IBM Mainframe

and back-end testing for data validation, manual testing during IT

initiatives

. Executed on-line, batch and data verification testing of complete

system and validated test results

. Utilized Defect Tracking software to report and record status of

testing

. Planned and implemented testing strategies based on the required need

. Interacted with software developers and operations personnel to

clarify design issues, integration requirements and other operational

issues

. Managed a team of 15 engineers and testers

. Headed technical support and resolved escalated issues

internal/external, trained employees on software and technical

procedures

EDUCATION

University of Phoenix Phoenix,

AZ- Online

Doctor of Business Administration Presently Attending

Master of Public Administration

University of Akron Akron, OH

Bachelor of Science in Management -Management Information Systems

Bachelor of Science in Management-E-Business Technologies

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