Manager Maintenance
Resume:
Leslie Childs
Kansas City, MO 64123
**************@*****.***
Objective: To obtain a position with an established company where I can utilize my experience
and skills for maximum results with room for growth.
Work History:
11/2013 to Client Services Incorporated Lenexa, KS
12/2013 Third party collections for Citi and Discover
5/2013 to Aflac Kansas City, MO
10/2013 Independent Contractor
11/2005 to Professional Building Lofts Kansas City, MO
5/2007 Property Manager
Responsible for overseeing the progress of the rehab of a 127 unit, 5 commercial
space hi-rise during the construction and daily reporting to the Owners, Regional
Supervisor and Engineering department.
• Solely responsible for the lease-up
• Working closely with KCPD, Fire Marshall and area businesses
• Marketing and advertising
• Providing tours to prospective residents
• Processing all paperwork and obtaining documentation to ensure
compliance in accordance to LIHTC requirements
• Posting all traffic, applicant status and move-in dates
• Daily bank deposits
• Hire and train on-site personnel in accordance with company policies and
procedures
• Conducting all move-in/move-out inspections with resident(s)
• Daily property inspections
• Maintaining positive relations with residents by addressing
complaints/issues and maintenance requests. Conducting timely follow-up
with resident(s) to ensure satisfaction
• Filing evictions and reporting monies owed to collections
• Monthly resident meetings
• Weekly status reports and month-end closing
• Monthly market surveys
• Maintaining meticulous administrative files on residents, contractors and
vendors
• Maintaining budget compliance, coding and posting all invoices
6/2005 to Stuart Hall Kansas City, MO
9/2005 Asst. District Manager
Assisting the District Manager in the daily operations of 5 properties
• Daily posting of rent and invoices
• Conducting tours and follow-up calls with traffic and applicants
• Weekly status reports
• Resident retention incentives
• Market surveys
• Property inspections
• Move-in/Move-out inspections with the resident(s)
• Scheduling all maintenance requests and following up with resident(s) to
ensure satisfaction
• Weekly meetings for all on-site personnel
• Scheduling all make-readies with maintenance and contractors
1/2004 to Oak Creek Apartments Gladstone, MO
12/2004 Property Manager
Conducted morning meetings with on-site personnel, processing applications and
Lease renewals in accordance with HUD and LIHTC, collecting and posting
monies owed, processing invoices, maintaining files, hire/terminate on-site
personnel, daily property inspections, maintaining budget compliance, ordering
all office and maintenance supplies, move-in/move-out inspections, handling
resident complaints/concerns in a timely manner to satisfaction, marketing and
monthly surveys, resident retention incentives, filing evictions, collections
• Maintained positive relationships with residents, employees, contractors
and vendors
• Monthly resident newsletters
• Attended seminars in Fair Housing, LIHTC, Collecting accounts payable
and Yardi
• Decreased delinquencies and increased property occupancy
8/2002 to Metro Management Overland Park, KS
8/2003 Multi-Property Manager
Responsible for the daily operations of 4 properties: 1 low-income
elderly/underage hi-rise and 3 Market Rate properties in Kansas, processing and
posting all invoices and rents, scheduling maintenance requests, weekly status
reports, all month end closing, processing all applications and lease renewals,
assisting residents with complaints/concerns, maintaining compliance with HUD
and LIHTC on new and renewal leases, compiling comparative bids from
contractors for approval, daily bank deposits, monthly resident meetings, market
surveys, filing evictions and submitting monies owed to collection
• Maintained positive relationships with employees, residents, contractors
and vendors
• Kept the Property Supervisors and Owners current with the progress,
major complaints/issues and provided solutions for approval
• Assisted other Property Managers with training on Company policies and
procedures and Yardi software
• Maintaining occupancy and decreasing delinquencies
2/2000 to University Tower Kansas City, MO
6/2002 Property Manager
Oversee the daily operations of a 16 story hi-rise with 173 units and 12
commercial spaces and to supervise 14 employees
Property inspections, scheduling maintenance requests, scheduling housekeeping
duties, scheduling make-readies with maintenance and contractors, compiling
comparative bids from contractors, daily bank deposits, processing invoices,
posting rents and monies owed, filing evictions, move-in/move-out inspections,
monthly resident meetings, hosting resident pot-luck dinners, resident retention
incentives, weekly status reports, marketing to UHS for medical students, month-
end closing reports, weekly on-site personnel meetings
10/1996 to Westmark Management Kansas City Metro, MO
12/2000 Roving Manager
To hire, train and place personnel to the appropriate property
Meetings and audit property files to ensure compliance with HUD and all State
and Federal regulations
Filing evictions and being the company representative in court
Provide support to all Property Managers in the absence of a Property Supervisor
Weekly meetings with all on-site Managers to discuss the Property status and
report directly to owners
Compiling comparative bids from contractors for all properties
Assisting with processing applications or other office paperwork as needed on
Properties
Issuing lease violations
Monthly phone conferences with Owners
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