Customer Service Manager

S teven A. Lemmon

*** *. ***** ***** ******, M idvale, Utah 84047 • 801-***-****

• ***************@*****.***

ACCOUNTING AND MANAGEMENT

Motivated professional seeking a long-term, challenging career in accounting and management with opportunity for growth and advancement utilizing

my skills.

Qualifications include:

• Proven accounting knowledge to increase company revenue

• Exceptional talent for problem solving and critical thinking

• Established management experience to ensure employee productivity

• Intermediate understanding of Internal Revenue Code with desire to expand that knowledge

• Self-motivated individual with the ability to adapt and thrive in an independent work atmosphere

• Capacity to work with others in a team-driven environment

• Dedicated to excellent customer service

• Ambition to advance knowledge in order to further career

EXPERIENCE

Junior Accountant Precision Corporate Services, Cottonwood Heights, Utah 09/2011-

01/2014

Guiding clients through the tax process while assisting them with their various tax inquiries. Writing customized tax and business plans for clients as they

start up their own businesses. Managing bookkeeping for clients and their companies. Preparing necessary documents to establish clients’ business entity.

Accomplishments:

• Created a spreadsheet to schedule and track the completion of business plans and the appointments necessary to write them

• Promoted to head of Tax Planning Department by demonstrating exceptional ability to locate solutions to clients’ tax questions

• Assigned numerous times to assist in the training of new employees

Financial Manager Lotus Residential Management Company, Salt Lake City, Utah 06/2010-12/2011

Managed Accounts Payable and Accounts Receivable while maintaining the financial records and files of the company and the properties being overseen.

Processed credit applications for prospective tenants and maintained their files. Handled vendors and resolved invoice discrepancies for billing accuracy.

Organized and directed the maintenance staff, logged their progress, and tracked their purchases.

Accomplishments:

• Contracted new vendors to save the company’s resources

• Developed budgets for capital improvement projects to better allocate the funding allotted

• Organized the files and the records of the company and designed methods to keep them maintained

• Created a maintenance system that allows management to track the progress of work orders and know the work performed

Store Manager Freedom Wireless, Wasatch Front, Utah 01/2008-06/2010

Managed between 3 different stores across the Wasatch front. Tracked inventory and handled the daily financial paperwork of the store. Helped to train

new employees after hire in their various responsibilities needed to perform well. Took care of customers’ needs and concerns to expand customer base.

Accomplishments:

• Consistently remained the company’s top sales agent of data products

• Promoted to manager of a higher performing location by persistently performing as one of the company’s top sales agents

• Recognized and rewarded by upper management in October 2008 for meeting the goals and increasing the sales of data products

SERVICE EXPERIENCE

Ecclesiastical Missionary LDS Church, Moscow, Russia 07/2004-

07/2006

Provided service to organizations and institutions in need of assistance. Served as a financial and records clerk of the local church branch at selected

times by collecting and recording donations, allocating allotted branch funds, and creating budgets for prudent branch spending.

Accomplishments:

• Served as a leader of a district of missionaries on several occasions

Trained new missionaries and oriented them to their new areas

• Improved the records and finances while serving as a branch clerk in selected areas

EDUCATION

University of Utah, Salt Lake City, Utah Expected Graduation Date: 05/2014

•Accepted into the David Eccles School of Business’ Accounting Program

LDS Business College, Salt Lake City, Utah 01/2008-04/2010

• Associates of Applied Science in Financial/Managerial Accounting

SKILLS AND OTHER ACHIEVEMENTS

• Skills in tax accounting and bookkeeping • Knowledgeable in PC operating systems • Advanced education in Microsoft Office (particularly in Excel) •

Practice with QuickBooks • Experience with tax returns • Proficient in 10 key Eagle Scout Award • Ablity to fluently speak Russian

Contact this candidate