Felisha Nauffts
Dartmouth, NS
B2Y-3X9
********@*****.***
*OBJECTIVE*
To get a career in my desired field
*WORK **EXPERIENCE*
*SALES*
Minacs-Aditya Birla October 2012 - present
Working on the bell aliant campaign .
Taking inbound calls, providing accurate service with transfers,
disconnects, new installs, change and move orders ...
On the super sales team, one of only 4 hand picked teams between here and
Fredericton. with 16 people on each team, out of 300.
Provide quality, knowledge on current BPO's (back pockets offers) and
establish rapport with customer calls
Implement "one and done "policy on every call.
Vector Marketing May 2010 - July 2010
Direct sales
Marketing
Convergys - 2009 April
Taking customers concerns, and problem
solving
sales of products under the campaign
Market Linc July 2009 - August 2009
Make outbound calls to describe a new promotion going on at the time
Sales.
Customer services
*NURSING*
Rjf Healthcare September 2010- to October 2012
In home, helping clients with all personal care,
Competent in all levels of care.
Nighting Gale Nursing Service May 2009 - June 2009
PCW and Home Support Worker
Cooking, cleaning, driving patients/clients to appointments.
*FAST FOOD *
McDonalds. November 2009 - May 2010
Grill cook, line assembly Prepare food for customers
*CONSTRUCTION*
Soujourn Ent November2007 - April 2009
Traffic control
Maintain Safety on the road
Mackenzie's Traffic Control April 2009 - May 2009
Traffic Control
*VOLUNTEER EXPERIENCE*
Cadets October 2002 - January 2007
Helping out with legion dinners,
Staff at a summer camp for 3 yrs.
Supervise cadets at a lower level then me
Instructor for first yr. cadets
Human Resource's Assistant/Canteen(Food)Manager's Assistant 2010
Katimavik September 2006 - January 2007
Volunteering with the Elizabeth fry society
Volunteering with new west minister day care center
Volunteering with non profit organization within the groups project leaders
Guidance
*EDUCATION*
Eastern Shore District High June 2006
Grade 12 Diploma
Mactech Distance Education July 2010
Medical Administrative Assistant
Administration duties and programs as follows: word, excel, PowerPoint,
access. Both beginner and
Advanced levels...
Continuing care assistant September 2010 - 0ctober 2012
All class work and certificates have been received, HCP 1 finished, (have
CAT Score values )
Graphic Design September 2010 - March 2012
Web design & website builder, presentation, logos, flyers
Html & cuss code, rag color graphics, and all adobe programs including:
Dreamweaver, Photoshop, Illustrator, Flash, and a small amount of SQL.
Certificates
WHIMIS
OH&S
Food Safety
Alzheimer's and Dementia
Palliative care
Other training
Elastic stockings
Oxygen Therapy