Manager Management
Resume:
Mushtaq Ahmed Shaik
**554261
Lorong 6 Toa Payoh.
Singapore - 310052.
Summary
Over 10 years of Information Technology experience in
Managing/Administration on Unix/Linux and production support for various
Organizations.
. Sun/Oracle Solaris Administrator with experience encompassing system
administration of Sun Systems implementing Solaris 8/9/10.
. Worked on Solaris 8, Solaris 9 and Solaris 10 upgrade projects and
have expertise with SMF utilities, Zone Configuration; ZFS file
systems and Flar Migration strategy.
. Working on an ITIL based ticketing tool where in currently working on
all levels of Incident, Change and Problem management processes.
. Worked on High-end servers like SUN Fire 25K, SUN Fire 15K, T4-1, T2
and HP-Superdome, rp and rx server series.
. Hands on experience in VERITAS Volume Manager & File Systems
maintenance and performance analysis/tuning.
. Have strong technical skills, excellent business understanding and
strong communication skills and on-call (24x7) production support.
. Familiar with the ITSM/ITIL model (Key process: Incident, Problem,
Patch, Release, Change, Configuration Management, SLA Management,
etc.)
. Expert in documentation and management of standard operating
procedures, test plans and providing the best practices for the
processes.
. Excellent ability to handle significant workload with experience in
managing multiple projects concurrently in a matrix process
environment
. Ability to learn new and existing hardware and software and adapt to
new environments
Educational Qualifications
. Master of Science in Information Technology, Specialization in
Information Technology.
. Bachelor of Computer Application, Specialization in Information
Technology.
Professional & Technical Qualifications
. SCSA 10 (Sun Solaris Certified System Administrator)
. MCP 2000 (Microsoft Certified Professional)
. CCNA 3.0 (Cisco Certification Network Association)
. CNA 5.0 (Certified Novell Administrator)
. CNE 5.0 (Certified Novell Engineer)
Professional Experience
CrimsonLogic Pte Ltd. 07/2012 - Till
date
Singapore
CrimsonLogic is a trusted partner to governments, providing end-to-end
eGovernment solutions in trade facilitation, judiciary, tax, healthcare,
citizen-centric and IT security domains & help governments design and run
innovative and sustainable services to collaborate more seamlessly with
their citizens and ecosystem.
Position: - Senior Lead Engineer, Systems (L3)
Current Account: - Confidential Project.
Job Responsibilities: - (Solaris/Linux/Web Services)\
. Responsible for upgrading Security/OS patches on development, pre-
production and production on Solaris-Cluster (3-node, 4-node)
environment systems as Solaris System Administrator.
. Responsible for upgrades on Production cluster Veritas (Vxvm File
system) from 4.1MP2 version to 5.1SP1RP4 & Sun Cluster 3.1 to Solaris
Cluster 3.3SP using live-upgrade Method.
. Implemented & configured flash archive image in conjunction with
jumpstart to perform Physical Server Migration from Sun fire v490 to
Oracle T4-1 server (Solaris Cluster).
. Upgrades of DNS bind Oracle Iplanet Webserver 6.1 & Web-logic 8.1.
. Volume management Administration of VERITAS Volume Manager and SVM.
. Projects Implementation & Overseas Critical Business systems
Maintenances support.
. Provide support in Services like SAMBA, NFS and DNS Bind.
. Perform Server related changes : Add/extend/resize file system
. Provide support on High Availability Administration (Solaris /Sun
Clusters/Linux)
. Develops and analyzes highly complex system standards, thresholds, and
recommendations to maximize system performance. Initiates reviews as
appropriate.
. Conducts capacity planning reviews with management and approves
capacity plans formulated by less experienced personnel.
. Coordinates with business development personnel on proposals and work
estimates involving highly complex system administration projects and
solutions
. Netbackup 7.5 configuration and implements Windows 2008r2 Server and
Configure Client using (VCenter 5.1) for VMware/Linux/DB2/Windows and
Solaris environment.
NCS Pte Ltd. (SingTel Group) 08/2011 -
07/2012
Singapore
Position: - Senior Consultant, Systems
Current Account: - Confidential Project.
Job Responsibilities: - (Solaris/Hp-Ux/Web Services)
. Deploy, monitor, and troubleshoot applications in Weblogic Server
8.1/10 version, Weblogic 11gr1 & Oracle 11gr2 Enterprise environments,
and work with Oracle to resolve open Service Requests (SRs).
o Configure, start, and stop WebLogic Server Instances
o Configure WebLogic Server Clusters
o Configure WebLogic Server Services, such as database
connectivity (JDBC), and messaging (JMS).
o Configure security parameters, including managing users, groups,
and roles.
o Configure and Deploy your applications.
o Monitor server and application performance.
o View server and domain log files.
o View application deployment descriptors.
o Edit selected runtime application deployment descriptor
elements.
. Providing Technical unix/web support to the below webapp.
- Hyperion Performance Suite 8
- Weblogic Server/Admin console.
- JBoss Application Server in Red Hat (deployment/jdbc/SOAP)
. Coordinates with client management to formulate highly complex
technical solutions
. Identifies and implements solutions based on client needs. Informs
client management of appropriate developments in technical support
products
. Provides technical leadership to appropriate personnel on highly
complex system administration activities
Attended Training in NCS:-
Exalogic Elastic Cloud X2-2 Implementation
Projects:-
SAN Director DC04 Switch Migration Project.
Oracle Service Bus (OSB) 10gR3 Implementation.
HPUX/Solaris OS Patching.
Hewlett Packard Enterprise Services 06/2008 -
08/2011
Singapore
EDS was acquired by Hewlett Packard in 2008.
Employer: EDS International(s) Ltd. Singapore Jun 2008 - Present
Position: UNIX Technical Consultant
June 2008 - October 2010
Customer Account supported: Sun Microsystems Inc.,
Account: - MWS Account (Managed Web Services)
Job Responsibilities: - (Solaris/Hp-Ux/Linux) Supporting UNIX L3/L4 levels.
. Provide production support to all Solaris/Hp-Ux systems located
globally including on-call and Out-of-hours' work.
. Work on Incidents/Changes and Problem managements issues.
. Installation and administration of latest patch bundles, Kernel Tuning
and Patches on Solaris systems.
. volume management Administration of VERITAS Volume Manager, SVM and
LVM
. Provide support in Services like SAMBA, NFS and DNS.
. Perform Storage related changes : Add/extend/resize file system
. Provide support on High Availability Administration ( Veritas/Sun
Clusters )
. Work on Incident Management Tools such as HP Service Centre, Remedy &
Service Manager.
. Liaise with vendors to negotiate contracts and maintain vendor
relations to ensure that our expectations are met.
. Work on Enterprise monitoring tools such as BMC Patrol, HP Open View,
Netcool etc.,
. Worked on ticketing process based on ITIL (IT Infrastructure Library).
. Documentation of Root cause analysis on all high severity incidents
after Panic/Dump/Crash related to Solaris/HPUX.
. Coordinating with development teams for releases of in-house and third
party software.
. Escalation point for critical issues including troubleshooting and to
resolve system issues.
. Participate in the development and implementation of UNIX related
projects.
Projects:-
Hp-Ux Patch_Bundle ( HWEnable, QPKAPP, QPKbase ) with latest patches.
SUNWJass Security Tools installation/Configuration on Solaris
servers.
Asia ITO Transformation for Data-Center project work for HPUx,Linux
and Solaris.
Automation Tools Project (OO-unix) - To automate using scripts for
unix servers (WIP)
Training Attended in HP
HA Clustering with Red Hat Enterprise Linux 6
Hp-Ux Containers Training
Shell InfoTech Pte Ltd. 09/2007
- 06/2008
Unix/Linux System Administrator
Singapore.
Shell InfoTech is a leading IT consulting company with staff over 150,
being a systems administrator from shell I have following job
responsibilities.
Client - Investment Bank
Job Responsibilities: (Solaris/ Linux)
. Assisting in the administration of Linux & Solaris10 servers,
performing systems administration tasks.
. Performing installations, configurations and upgrades of server
software and related projects.
. Leading a team, mentoring staff and providing technical assistance.
. Investigating and performing diagnosis of all the Incident Problem
cases.
. Ensuring the Service Level Agreement are met
. Installed and configured Solaris 8/ 9/10 on Sun Fire V440/V880/v490
machines
. Installed and configured Red Hat AS 4.0/5.0 on Dell Power Edge
server.
. Installation of software packages and checking the integrity of the
installed packages
. Performed day-to-day trouble shooting for the end users on
Solaris/Hardware based applications.
Poonam InfoTech Ltd. 07/2004 -
0/2007
System Administrator
Gujarat - India
Job responsibilities:- (Windows/Unix )
. Windows ADS Service Maintenance/ Performance tuning Windows Server
Managing, Reconfiguring, installing the Local Disk.
. Network management of Internal LAN, WAN & Internet connectivity
services.
. Establishes/recommends policies on system use and services.
. Provides technical lead and/or supervises system administrators,
system programmers, or
others of equivalent seniority.
. Administrate two Linux servers, which serve out directories to those
workstations using SAMBA, act as account servers and print servers.
. Assist in administering several Windows 2000 servers and help to run
Active Directory
. Knowledge of Organizational Units in Active Directory and in setting
up and deploying policies for them.
. Setup and deploy several new systems and setups to the machines, built
images and deployed those to the desktops using Symantec Enterprise
console
Personal Details
Date of Birth: January 28, 1980
Nationality: Indian
Residential Status: - SPR
Gender: Male
Married Status: - Married.
Contact Number: +65-98554261
Personal E-mail Id:- ************@*******.***
Language Know: English, Hindi, Gujarati and Telugu.
Declaration:
I consider myself familiar with Information Technology Aspects. I am also
confident of my ability to work in a team. I hereby declare that the
information furnished above is true to the best of my knowledge further
details will be furnished up on request.
(Mushtaq Ahmed Shaik)[pic][pic][pic][pic]
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