Customer Service Health

Shanita Nelson

P.O. Box ***** 678-***-****

Tallahassee, FL 32316 ********@***.***

EDUCATION

The University of Georgia, Athens, GA

Bachelor of Science in Health Promotion, May 2013

Major: Health Promotion

WORK EXPERIENCE / INTERNSHIP

Teams Coach May 2013-October 2013

AID Atlanta

Atlanta, GA

• Responsible for re-engaging old team captains for AIDS Walk Atlanta & 5K Run through frequent phone calls,

email communications, and in-person meetings

• Establishing and maintaining relationships with new team captains

• Helping team members reach and surpass their recruitment and fundraising goals through presentations, recruitment

drives, and team captain seminars

• Supporting all activities related to the AIDS Walk

Intern January 2013-April 2013

DeKalb Cooperative Extension

Decatur, GA

• Helped design educational material and secured guest speakers for the Diabetes Education Groups

• Assisted in the development and implementation of exercise and nutrition education programs

• Created an database of organizations that the Cooperative Extension could collaborate with

• Advocated for health education on behalf of the Cooperative Extension to legislators and other organi zations

Community Disaster Educational Outreach Intern August 2012-November 2012

American Red Cross-East Georgia Chapter

Athens, GA

• Designed and presented presentations about severe weather safety to priority populations

• Created worksheets, handouts, and other activities to help re-enforce learning objectives

• Developed tracking and evaluation forms in Microsoft Excel for every presentations

• Advocated for emergency preparedness and community disaster education

ADDITIONAL EXPERIENCE

Student Employee

University of Georgia Food Services

Athens, GA

August 2011-May 2012

• Maintained clean and safe environment for campus dining hall serving 1000+ patrons daily

• Provided exceptional customer service

• Ensured the proper maintenance and handling of food and beverages

CAMPUS & COMMUNITY INVOLVEMENT

University of Georgia

Athens Donor Center, Athens, GA

Volunteer, August 2011 – October 2011

• Registered donors and ensuring their safety after giving blood

• Responsible for administrative duties such as answering phones, scheduling appointments, and putting together

educational packets

SKILLS

First Aid/CPR Certified

Microsoft Office (PowerPoint, Excel,Word)

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