** ******** ***** ******* ******, NC ***** •252-***-**** •**************@*****.***
Donne’ Brooks
Objective
To obtain a position as a Medical Office Support Assistant within a reputable medical office that will utilize
my skills, education and work experience.
Skills & Certifications
National Health Career Association Certification, First Aid & CPR Certification
50 wpm typing speed
Knowledge of medical terminology
Records managements and maintaining filing systems
Medical office accounting (accounts payable and receivables)
ICD-9 diagnosis & CPT codes, Patient and insurance billing
E xperience
01/2013-04/2013
Kittrell Job Corps Center
Kittrell, NC
Medical Office (Internship)
Operated office machines, such as photocopiers and scanners, voice mail systems, and personal
computers.
Answered telephones, directed calls, and token messages.
Maintained and updated filing, inventory, mailing, and database systems, either manually or using a
computer.
Typed formatted, proofread data and edited correspondence and other documents, from notes or
dictating machines, using computers or typewriters.
Compiled, copied, sorted, and file records of office activities, business transactions, and other
activities.
Completed work schedules, manage calendars, and arrange appointments
Communicated with customers, employees, and other individuals to answer questions, disseminate
or explain information, take orders, and address complaints.
Computed, recorded and proofread data and other information, such as records or reports.
Reviewed files, records, and other documents to obtain information to respond to requests
E ducation
9/2012-4/2013
Kittrell Job Corps Center
Kittrell, NC
Medical Office Assistant Certificate
Rising Icon, Leadership 1 & 2
6/2013 Vance-Granville Community College Henderson, NC
High School Diploma
References
References are available on request.