Customer Service Manager

Susan Breitenfeld

**** ****** ***** **.

Naperville, IL 60565

630-***-****

PROFILE: Hard worker, good supervisory skills, dependable

WORK EXPERIENCE:

**** - **** ********* *****, **********k, IL

Bartender/Supervisor

Open and close bar, customer service, pour drinks to

specifications, stock coolers, change kegs, supervise 20

employees to do their jobs

2003 - 2005 Aeropostale and Limited 2, Geneva and Aurora, IL

Retail Manager

Manage employees, drive sales, make sure merchandise is

stocked, oversee deliveries, change floor sets

2001 - 2003 Joe's Crab Shack, Aurora, IL

Kitchen Manager

Order all food, make sure products are safe to sell,

supervise and train employees, keep costs down

1997 - 2001 Rio Bravo, Lisle, IL

Bartender/Supervisor

Open and close bar, customer service, pour drinks to

specifications, stock coolers, change kegs, supervise 20

employees to do their jobs

1991 - 1997 Timber Lodge and Lone Star, Naperville and Aurora, IL

Corporate Trainer

Train employees, supervise the bar, served customers, open

new stores and train new employees

1986 - 1991 Nordstrom, Carson, Pirie Scott, and Madigan's, Chicago

area

Loss prevention officer

Look for shoplifters, guard assets, internal

investigations, identify employee theft, trained security

agents

EDUCATION: Bolingbrook High School, graduated in 1986

REFERENCES: Available upon request

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