Johnetta R. Dillard
Las Vegas, NV 89149
Tel: 702-***-****
Email: **********@***.***
Profile
Current objective is to focus administratively on supporting the daily operation of an organization. My
administrative skills started as an office clerk and later led me to the position of a personal assistant. I
aim to be a dedicated and skilled business professional with characteristics that include but not limited
to showing loyalty, integrity and a welcoming personality
Education
Grand Canyon University Phoenix, AZ Bachelor of Science in Finance and Economics (2012 - Present)
- Graduation expected Fall 2014
Rio Salado College Tempe, AZ Certificate of Completion in General Business (2010 - 2012)
Work Experience
MicMike Auto Exports, Personal Assistant (2009 - present)
* Responsible for supporting the owner with all administrative requests, ability to handle other
important projects as needed.
* Twice a week (or more) SKYPE meetings with owner, daily emails and/or phone communication for all
other updates.
* Accountable for contacting shipping company regarding payments, bill of lading, estimate time arrival
of ship, and contact information to custom agents oversees. Notified owner of any updated or changes
in policy requirements from U.S. Customs.
* In charge of placed orders, purchased goods, checking weekly for charges through online banking, and
checking weekly for received inventory following up on non-receivables. Bi-monthly I balanced
purchases and payments against banks statement.
* Research price points, analysis findings, make recommendation on best overall option for the
purchase of auto parts and automobiles. Highest price point held responsible for purchasing was in the
amount of $30,000.00.
* Generating different aspects of inventory reports or financial reports upon request for owner using MS
Access or QuickBooks.
* Effectively communicated relevant project information from owner to vendor and/or clients.
* Handle incoming and outgoing mail, International shipping of packages through the United States
Postal Service. Responded to various inquiries, communication via email, phone, fax, etc.
* Twice a week (or more) SKYPE meetings with owner.
* Handled disputes, provided travel arrangements to include international travel, maintain an efficient
and effective schedule, and operate multi phone lines. Created, maintained, and organized filing system
from daily purchase orders, receipts of orders purchased, tracked inventory and financial records.
Realtor (2004 – 2009)
* Arrange meetings on behalf of buyers and sellers when details of transactions need to be negotiated.
Advise clients on market conditions, prices, mortgages, legal requirements and related matters.
Evaluate mortgage options to help clients obtain financing at the best prevailing rates and terms.
Consult with mortgage lender to learn of clients' financial and credit status in order to determine
eligibility for financing. Rent, buy, or sell property for clients.
* Prepare documents such as representation contracts, purchase agreements, closing statements, deeds
and leases. Coordinate property closings, act as an intermediary in negotiations between buyers and
sellers. Arrange for title searches to determine whether clients have clear property titles. Rent, buy, or
sell property for clients.
* Answer clients' questions regarding construction work, financing, maintenance, repairs, and
appraisals. Inspect condition of premises, and arrange for necessary maintenance or notify owners of
maintenance needs. Accompany buyers during visits to and inspections of property, advising them on
the suitability and value of the homes they were visiting. Rent, buy, or sell property for clients.
Re/Max Absolute Realty, Administrative Assistant, (2002 -2004)
* Supported office with over 50 agents by means of handling an 8 multi-line phones system, message
taking for all agents, transferring /screening calls as needed along with appointment scheduling. All
properties required data entry, file maintenance and organization. Responsible for mail distribution
(incoming /outgoing). Typed Memos from broker or office manager, faxing, and copying documents.
Support office manager, monthly bill reconciliation, order supplies, process and print realtors
commission checks. Responsible for daily opening and successful closure of office building. Required to
make daily bank deposits, greet and assist customer, and later trained to operate front office as office
manager.
Additional Skills
» I have extensive use with MS Word, Excel, Access, Outlook, and PowerPoint. Type 60 wpm and basic
accounting using QuickBooks. Effective in communication and multitasking. Able to apply problem
solving technique and communicate the decision thoroughly. As a quick learner I’m always interested in
learning more as needed to be successful.
Personal references upon request