Customer Service Sales

Brittany DeGrand

Production Auditor I - Quad Graphics

Hartland, WI

**********@*****.*** - 920-***-****

WORK EXPERIENCE

Waste Analyst

Quad Graphics - Sussex, WI - May 2011 to Present

Finishing Technician

Quad Graphics - Sussex, WI - December 2010 to May 2011

Sales and Design

Furniture Depot - Appleton, WI - July 2009 to December 2010

Lead Bartender

Liquid 8 - Green Bay, WI - July 2004 to May 2010

Production Technician

Kruger International - Green Bay, WI - June 2007 to September 2007

Cook

Niko's Gyro - Oshkosh, WI - August 2005 to August 2007

Sales Associate

The Buckle - Green Bay, WI - June 2003 to January 2004

Florist/ Sales Associate

Kathy's Gift and Floral - Denmark, WI - June 2002 to December 2002

EDUCATION

Bachelor of Arts in International Studies and Japanese Language and Culture

University of Wisconsin Oshkosh - Oshkosh, WI

2009

ADDITIONAL INFORMATION

Leadership & Supervisory Skills

Developed leadership, negotiation, and ability to advise others at work and in academic classes

Trained team members in new programs, databases and work responsibilities

Managed daily operations of downtown bar including opening and closing operations, inventory, and sales

Trained new and temporary bartenders in customer service skills, money transactions, and conflict resolutions

Public Relations & Interpersonal Skills

Maintained and improved an extensive network of contacts, customers, and clients for employers

Developed strong interpersonal skills by interacting with a large and diverse customer base

Written and Oral Communication Skills

Demonstrated superior oral and written communication in current and past positions as well as in secondary

education

Held responsible for daily communications with clients and the successful development of daily online

advertising

Organizational Skills

Learned to effectively use resources to get things done while orchestrating multiple activities at once to

accomplish goals

Teamwork Skills

Developed above average teamwork skills during secondary education and team oriented positions

Other Skills & Accomplishments

Above average initiative and commitment to quality

Strong analytical and decision-making skills

Above average attention to detail

Strong commitment to ethical standards

Proficient in Microsoft Suite

Strong drive for results and success

Ability to work equally well with a team and independently

Self motivated and excellent organizational skills

Strong desire to continue learning

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