Suzanne B. Crudele

**** ****** ****

Triadelphia, WV 26059

203-***-****

accv6m@r.postjobfree.com

PROFILE

Strong background in Banking, Administrative Support, and Customer Service.

Hard-working team player with great communication & interpersonal skills.

Established organizational skills as well as a perfect attendance record.

Computer skills include: Microsoft Windows, Word Excel, Outlook, and

Quickbooks.

Typing: 60 wpm

EXPERIENCE

Lynnens of Greenwich 07/2007-

07/2011

Sales Associate

. Advertise, promote and sell fine bed linens, bath

accessories, table linens and nightwear.

. Client and decorator consultations.

. Provide product education to clientele.

. Assist in merchandising.

. Assist with shipping and receiving process.

Jan-Pro Cleaning 04/2006-

03/2007

Financial Manager

. Maintained financial records using Quickbooks.

. Handled diversified Accounts Payable/Receivable and expense

control procedures including bank account reconciliation,

cash receipts, disbursements, finance charges, billings,

invoicing, purchase order/inventory verification, credits,

collections, and preparation of daily bank deposits.

. Implemented and maintained legal processing of records.

Wachovia Bank 02/2005-

04/2006

Teller Manager

. Managed 7 tellers and all teller line activities.

. Coached my teller team to work cross-functionally with our

sales force to provide customer service excellence.

. oversee daily staffing.

. Managed all administrative duties for this branch.

. Actively lead and participated on the financial center

team.

. Managed various Human Resources processes including hiring,

discipline, training, and termination.

Fleet National Bank to Bank of America

10/2003-02/2005

Senior Teller

. Assisted Teller Manager in all aspects of scheduling,

sales, product knowledge training, audits, vault security,

balancing teller drawers and ATM.

. Verified and secured Federal shipments weekly.

. Provided outstanding customer service excellence.

. 100% Balancing record.

Wesbanco Bank, Inc. 2001-

2003

Administrative Assistant

. Served as primary administrative assistant to the Branch

Manager.

. Administrative assistant to 4 Financial Counselors and the

IRA Officer.

. Provided customer service excellence.

. Secured and maintained official checks, certificates of

deposit, checks and savings passbooks.

. Conducted quarterly bank meetings.

. Maintained confidential personnel files and bookkeeping.

Wesbanco Bank, Inc. 1999-

2001

Bank Teller

. Responsible for all cash transactions for assigned drawer.

. Sales of bank products and services.

. Implemented bank policies and procedures.

. Conducted New Hire Training.

. Conducted Product Education classes.

. Research analysis, data entry and typing.

Education

1987 Wilma Boyd Career School for Travel

Pittsburgh, PA

1986 Graduate of Wheeling Park High School

Wheeling, WV

References:

Available upon request

Contact this candidate