Customer Service High School
Resume:
Tiana Kone
************@*****.***
Objective:
Seeking a position with a company that will allow me to learn and grow as an
individual.
Education:
High School: Kearns High School Graduated 2011
Experience:
Extend Health CSR Sandy, UT 12/2014
- 2/2014
I was a temporary CSR for Extend Health. I learned great phone skills and
a lot about people. As well as how to calm down an angry individual over the phone.
While working for Extend Health I had to learn to be very patient and clear with my
speaking due to the fact a majority of the time I was talking to people ages 70+
Compulsive Cleaning Crew Lead Bountiful, UT 08/2012
- 12/2013
Working as a housekeeper was one of the most exciting things I have
ever done. I gained a lot of knowledge in working close with people. My job was
making sure my clients trusted me and my crew in their homes. A lot of my clients
were never even home, I was trusted with keys and garage codes. As a crew lead
you learn to do a lot including hiring, firing, managing time and money.
St. Marks Hospital/ Registrar Draper, UT 02/2012
- 08/2012
Lone peak Emergency
During my time at the Hospital/Emergency room I learned how to
communicate with people. I learned that everyone copes in different ways and what
works for some doesn’t always work for others. Being able to bring a stressful situation
down a few notches was very important and just being able to communicate with people
during there time of need.
Little Caesars Cashier West Jordan, UT 09/2009
– 02/2012
My first job was a Cashier at Little Caesars it was a lot of fun and I
learned so much through my time there. My job duties included making sure every
customer was taken great care of and to keep them coming back. I than started
helping my manager train new employees. I learned GREAT customer service
techniques.
Skills:
- 5 Years customer service
- Strong communication
- Computer Smart (Power Point, Microsoft, Outlook)
- 58 WPM
- 3 Years Organizing And Housekeeping
- Trust Worthy
- Medical Insurance knowledge
- Phone & Office etiquette
Contact this candidate