Service Advisor/Manager
Resume:
GARY D LOPEZ
SAN ANTONIO, TX 78228
accmgw@r.postjobfree.com
Career Objectives
To secure a full time job in a customer service related field utilizing the professional and dedicated skills possesed.To
rise in the company by excelling in customer relations and with fellow employees, being a team player and a valued
asset.
Summary of Qualifications
After receiving an associates degree with Denver Automotive and Diesel College,became an independent automotive
repair shop owner/technician. After 5 years of being a technician,became a dispatcher for a large Chevrolet
dealer,then Service Advisor.
Work History
GUNN GP LLC ET AL, SAN ANTONIO, Texas
Service Advisor/Manager Oct 15, 2007 - Jan 16, 2014
Advised customers on services needed on vehicle,upsold additional recommended maintenance and or repairs to
vehicles as recommended by technicians. Managed technicians and directed on further repairs
Ed Bozarth Chevrolet, Aurora, Colorado
Service Dispatcher/Service Advisor Jun 07, 2004 - Aug 22, 2007
Dispatched all the workload once the Service Advisor created a repair order to the appropriate skill level technician of
approximatley 45 technicians. Also supervivsed 3-4 service porters directing on different duties throughout the day.
After a year of disptaching,became a Service Advisor of 6 Fully Staffed
Education
DENVER AUTOMOTIVE AND DIESEL COLLEGE, Denver, Colorado
Associates Degree
Major: AUTOMOTIVE TECHNOLOGY
GPA: 3.0
GRANBY HIGH SCHOOL, Norfolk, Virginia
High School Diploma/GED
Computer Skills
Typing Speed: 45 Words Per Minute
• EMail Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Utility Software (Virus, File Compression, etc)
• Word Processing Software (Word, WordPerfect, etc)
Additional Computer efficient in windows applications,automotive software,including but not limited to ADP and
Skills: Dealer Track,email, attaching files,downloading,scanning,faxing,office peripherals
Language Skills
English - Excellent ( Read Write Speak )
Spanish - Good ( Read Write Speak )
Additional Skills
Highly skilled in customer service as well as professionalism on multiple levels of situations and walks of life.
Motivated self starter able to manage multiple tasks at the same time. Well organized with attention to detail with pride
in perfoming
Driver's License
Class C - Standard Driver's License
References
Shawn Lozy
20 year friend
Lead Service Advisor
Cameron Daughtery
Service Advisor/Former Co-work
Gunn Honda
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