Kimberly Hargain
Front Office Coordinator
Tampa, FL
acclrw@r.postjobfree.com - 941-***-****
Highly skilled and competent medical records technician / front office coordinator. Proficient in a large range
of computer applications; with a solid scheduling background for a high volume of patients. Recognized as a
self -starter that can work independently while maintaining the daily operations of an office.
WORK EXPERIENCE
Front Office Coordinator
Restorative Medical Center - North Port, FL - September 2013 to November 2013
Managed practice while current office manager was on maternity leave. Oversaw all aspects of office duties
to include opening, closing, scheduling, ordering medical supplies, EMR and maintaining office equipment
and appearance. Maintained online store and inventory as well as updated company website. Streamlined the
practice by organizing paper documents into electronic files.
Medical Scribe
Pain Medicine Associates - Sarasota, FL - May 2013 to July 2013
Compiled and created electronic progress notes from physician's handwritten notes by documenting the patient
history, physical exam and any diagnostic testing results such as radiology, and labs. Met documentation
standards for health insurance and prepared treatment plans for follow up care. Actively created and
maintained patient medical records by dictating into an EMR system on site or from personal home office.
Front Office & Warehouse Support Specialist
Better Health International - Sarasota, FL - June 2012 to February 2013
Processed customer payments from an online system. Maintained warehouse, did inventory, and shipping /
receiving. Processed purchase orders, took customer calls. Updated website by adding images and coding the
product information. Heavy data entry with time sensitive deadlines. Ran errands to post office for supplies.
Unpacked and put away products. Covered all positions in office and warehouse using several different
software programs on a daily basis.
Release of Information Tech
Florida Medical Record Service inside Sarasota Memorial Hospital - Sarasota, FL - July 2010 to March
2012
Processed medical records request for various requesters by printing from EMRs and scanning them into a
system for tracking. Completed invoices for billing that were faxed to requesters. Various office duties included
processing the mail, handling phones, and patient walk-ins. Traveled to downtown billing office to process
requests from the department and various insurance companies. Microfilm, microfiche, and ordering storage
was also performed. Handling phone calls from doctor's offices and processing their faxed medical records
requests. (Contract with hospital ended)
Receptionist Radiology
HUC - Sarasota, FL - June 2010 to December 2010
This was a part time p.r.n. position that was held during full time employment with another company. Various
duties included checking in patient's, answering phones, processing radiology requests for records, burning
images on discs, processing mail, and ordering from storage. Daily obligation included charting daily test
results on every floor inside the patient's chart.
Site Specialist ROI
Healthport- Doctors Hospital - Sarasota, FL - September 2009 to July 2010
Managed the release of information office inside medical records. Various daily duties included: processing
mail, answering phones, complete medical records requests from various requesters by pulling charts and
scanning into a system for tracking, printed records from an EMR, processed faxed requests to doctor's offices
and hospitals, and responsible for all equipment ordering and supplies. Trained employees on the policies and
procedures of the office as well as following HIPAA regulations. Traveled to other hospitals to assist in their
daily activities when needed.
Release of Information Tech
Fl Medical Record Service-Doctors Hospital - Sarasota, FL - January 2008 to September 2009
Managed the release of information office inside medical records. Various daily duties included: processing
mail, answering phones, complete medical records requests from various requesters by pulling charts and
scanning into a system for tracking, printed records from an EMR, processed faxed requests to doctor's offices
and hospitals, and responsible for all equipment ordering and supplies. Processed microfilm and daily requests
from the billing office. Also processed RAC and cancer registry requests. (Contract with hospital ended. Signed
on with Healthport to stay in office)
EDUCATION
State College of Fl - Bradenton, FL
2012
Ringling College of Art & Design Sarasota - Sarasota, FL
2011
Riverview High School - Sarasota, FL
2003
ADDITIONAL INFORMATION
Qualifications
-Ability to multi-task on a daily basis
-Nine years of experience in a medical office and hospital setting
-Knowledge of HIPAA
-Customer service skills
-Electronic medical records
-Microsoft office / Mac OS
-Average typing speed 65 wpm
-Knowledge of RAC and cancer registry procedures
-Medical offices to include Gulf Coast Obgyn 3 years