Alberto J. Ortega

**** ** **** ** *****, FL *****

Home: 786-***-****

acclqr@r.postjobfree.com

PROFESSIONAL SUMMARY: An in-training computer technician with good

experiences on-hands computer troubleshooting and repair training. Pursuing

and currently studying in the IT-field to continue my knowledge in

technology.

EDUCATION

Florida Career College

Hialeah, FL April 2012- Feb /2014

. Computer Security & Network Engineering

. Associates Degree

Miami Lakes Education Center

Miami, FL - April /2010

. OCP-A End User Support Tech-Level1/ Help Desk Specialist

. GED

EMPLOYMENT HISTORY

Self-employment PC Doctor

Miami, FL Jan 2012- Present

Set up wireless/LAN, troubleshooting, maintenance and

repair/installations, virus removal, hardware and software installation.

Cashier Wendy

Miami, FL November 2011 - July 2012

Took customers' orders and put the food on the tray, pour drinks, dish out

fries, etc. I was responsible to clean the dining room & the restroom. I

took trashes & stock condiments from behind the counter and in dining room.

Stocking Clerk Sony Ericsson

Plantation, FL April 2010- Nov 2011

Received, stored, and issued sales floor merchandise. Stocked shelves,

racks, cases, bins, and tables with merchandise and arrange merchandise

displays to attract customers. Inventory, accounting, also attract

customers.

SKILLS

. Great Customer Service

. Exceptional written and oral communication abilities

. Team player, Goal Oriented

TECHNICAL SKILLS

. Linux, Microsoft Windows 7, XP, Vista, 2000, and 98; Microsoft Office

2007, Microsoft Office 2010, Antivirus.

. Configure LAN and WAN (all 802.11) network routers, switches and

printers.

. Setup and fasten cabling for Cat 5.

. Perform routine maintenance, performance optimization, OS quality

control.

. Linux, Microsoft Windows 7, XP, Vista, 2000, and 98; Microsoft Office

2007, Microsoft Office 2010, Antivirus.

. Configure LAN and WAN (all 802.11) network routers, switches and

printers.

. Setup and fasten cabling for Cat 5.

. Ability to perform routine maintenance, performance optimization, OS

quality control.

. Partition and format SATA, PATA, and SSD hard drives using certain

software.

. Secure compatibility testing between peripherals on both Intel and AMD

based systems.

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