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Sales Customer Service

Location:
Atlanta, GA
Posted:
February 08, 2014

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Resume:

Stephen Johnson

**** ***** ***

Macon, Georgia **211

478-***-****

acckxd@r.postjobfree.com

EDUCATION

Clark Atlanta University Atlanta, GA

Received Bachelor of Arts, Business Administration, May 2012

Concentration: Marketing

EXPERIENCE

Premier Sales & Marketing Atlanta, GA

Sales Representative Nov. 2013-Present

• Collaborates with customer service reps to insure optimum customer satisfaction.

• Assists in training new employees on product knowledge and helping to perfect

sales pitches.

• Display vast product knowledge in efforts to either gain new clients or to retain

customers that are disgruntled.

GEICO Macon, GA

Sales Associate Sept. 2012- Apr. 2013

• Met goals of having a 50% closure on internet calls and 30% on first calls by

using keen marketing and communication skills.

• Efficiently underwrite for insurance policies to be sure of accuracy in both

information given and price for the product.

• Maintained a rating of 88% on quality and 93% on customer interaction by means

of connecting with clientele, offering professional advice, and displaying vast

product knowledge.

Icon Industries Inc. Marietta, GA

Brand Ambassador July 2011- Feb. 2012

• Promoted FW-1 brand products in efforts to increase sales and create brand

recognition.

• Effectively formulated sales approaches in order to build rapport and finalize

sales.

• Analyze competitive product offerings in terms of features and benefits as well as

price points.

• Conducted quality control and inventory control reports nightly to gauge the

amount of sales made and to log broken products.

Vector Marketing Macon, GA

Independent Sales Contractor Jun. 2009- Aug.2009

• Demonstrated vast knowledge of cutlery in efforts to execute a strong sales pitch

to solidify each sale.

• Served as a valuable sales team member to meet and exceed weekly sales

objectives which earned the team Top Selling Branch in the Southeastern Region.

• Marketed and sold Cut-Co Cutlery products in efforts to increase the sales

efficiency of the branch.

ORGANIZATIONS

• Moral Compass Ministries, Marketing Strategist, 2011-Present

• B.R.A.G, Marketing Chairman, 2010-2012

HONORS &SPECIAL SKILLS

• Proficient in using Microsoft Office including; Word, PowerPoint, Excel, and Outlook

• Certified Notary Public for the State of Georgia, 2013- Present



Contact this candidate