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Customer Service Management

Location:
India
Salary:
INR 35000
Posted:
February 01, 2014

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Resume:

HARIPRASATH GNANASEKARAN

No.*, Preetham Street, Duraisamy nagar, Madurai - 625016.

MOBILE: +91-984*******

E-MAIL: accf73@r.postjobfree.com

PERSONAL PROFILE

A flexible and hard working qualified global business graduate and an

Information Technology undergraduate with work experience in the retail

Industry. Proven ability in application of numeracy, creative thinking and

problem solving. I have the experience of managing the entire operations of

a company. Also I have a lot of interest in promoting innovative products.

2012 - Present Coventry University London Campus

MBA Global Business

. Modules studied included: Sustainable Strategy; Marketing in a Global

age; Leading in a Changing World; Managing international trade;

Finance, Funding and Legislative Frameworks

. Management Report:

A strategic management report on Musgrave group Plc leading Irish

retailer.

2008 - 2012 Anna University Chennai (India)

B.Tech Information Technology

. Successfully Completed bachelors with aggregate grade marks of 65%

. Modules studied included: Software Engineering, Database management

system, Data Structures, Software Project Management, and Engineering

Economics.

. Project:

In Final year developed software to calculate the QoS- Aware web

service recommendation by collaborative filtering.

2006 Tamil Nadu Matriculation Board, India (Higher Secondary

Examination)

. Overall First class including the subjects like English, Mathematics

and Computer science

TECHNICAL SKILLS

. Languages : C, C++, Java.

. Operating systems : Windows

. Packages : M S Office.

Work Experience

Dec 2010 - Sept 2012: Vijayalakshmi jute corporation, Madurai (India)

Job Title: Sales and Marketing Manager

. Developed Customer Service awareness and skills.

. Marketing the jute products throughout the southern part of Tamil

Nadu, India.

. Increased the Turnover of the Company.

STRENGTHS & ABILITIES

. Hardworking

. Problem solving and number skills.

. Self confidence.

. Communication skills to promote the products.

. Innovative thinking

ACADEMIC & EXTRA CURRICULAR ACHIEVEMENTS

> Won the Second prize in business plan at ALTAIR 2K12, a Techno-Management

symposium organized by IEEE.

> Attended the Entrepreneurship Awareness Camp for Students conducted by

the Indian Society for Technical Students.

> Played a vital role in the workshop on Multimedia.

> An active member of CSI, MEPCO SCHLENK College.

PERSONAL PROFILE

Name : HARIPRASATH

Date of birth : 15th September 1990

Father's Name : GNANASEKARAN

Languages known : English, Tamil

REFERENCES

Available on request[pic]



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