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Customer Service Quality Assurance

Location:
San Antonio, TX
Posted:
January 31, 2014

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Resume:

JOSE L BARBOZA

*** ********* **

SAN ANTONIO, TX 78228

210-***-****

accf1z@r.postjobfree.com

Work History

Cambell Painting, SAN ANTONIO, Texas

Commerical painter May 06, 2013 - Jan 08, 2014

Quality detailed work, such as sanding, painting, follow safe guide lines such as protective wear for certain paints.

Jacala Mexcian Resturant, San Antonio, Texas

Waiter May 05, 2009 - Apr 12, 2013

Wait on customers, in charge of large parties/reservations.

Assited with owners request to communicate with all waiters and remind them of their responsiblities if they failed to

do them.

Expedite all food orders for waiters, assisted in the kitchen to be sure proper process were being done, and closed up

at the end of my shift.

LOPEZ PRINTING INCORPORATED, SAN ANTONIO, Texas

Digital Printer Operator Mar 12, 2012 - Apr 25, 2012

View job that needed to printed, set up job for printer to print.

quality check, also delivered finished printed product to customers.

assisted in helping in other departments as needed.

Wurth Louis & Co., San Antonio, Texas

warehouse picker, Jan 25, 2012 - Mar 08, 2012

pull orders for customers, confirm style,color,size, and other important details that will assure we received the correct

stock. Receive inventory into the system, stock our inventory, receive and process returns.

PCI EDUCATIONAL PUBLISHING, SAN ANTONIO, Texas

PPC COORDINATOR/Kodak Digital nexpress Aug 06, 2007 - Oct 13, 2011

Kodak Digimasters EX 125: operate and Maintain maintenance both Printers, operation of punch/coil Machine, job

batching, quality assurance on all printed products,documentation on jobs completed, Dept inventory on all paper,

generate new proofs for product development,impose new jobs and archive them. File and document all proof

approved with or without changes.

Comfort Inn & Suites, SAN ANTONIO, Texas

Front Desk Associate May 10, 2003 - Nov 15, 2004

Answer front desk phone, take reservations, quote rates to all inquires, log and sign money drop after my shift, take

"wake up" call requests, assign keys, check inn/out guests.

RCC KOOZIE,

Customer Service May 09, 1996 - Apr 30, 2003

Started as a strapper and quality check. (1st yr)

expedite/change information on jobs per customers request such as item color, ink color,ship to,ship method.(2nd yr)

phone inbound/outbound, clarifications/follow up on Po's, Order Processing, understanding of art specifications to

print on products,

the knowing of all products,style,material. Explaining to customers in detail if they had questions,knowledge of over

700 products.

communicated with production Managers on orders that had Deadline dates and or same day rush.(for the remaining

of my employment)

HOSPITAL KLEAN,

HouseKeeper Aug 01, 1996 - Nov 28, 1996

clean and sanitize patients rooms and operating rooms

JK PAINTING,

Painter Dec 01, 1995 - May 31, 1996

Commercial,residential, power washing, caulking, sanding, and all other aspects of painting.



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