Passionate student working on a Degree in Business Management

My goal is to work in a position where I can utilize my experience in customer service in order to interact

with clients while creating positive first impressions

Computer Skills Proven ability to integrate technology to streamline operations through proficiency in MS

Office Suite.

Customer Satisfaction – Proven to provide first class customer service to all customers, clients, visitors

encountered.

Action Oriented – Ensures timely and proper completion of all projects, tasks, and delegated assignments

Team Player – Works well with others, continuously chosen as team lead of projects among peers, works well

under pressure.

Bilingual – Fluent in English and Arabic Languages

EDUCATION

BACHELOR’S IN BUSINESS ADMINISTRATION (Expected Completion Summer 2015)

ASSOCIATES DEGREE IN BUSINESS ADMINISTRATION (Spring 2013)

HIGH SCHOOL DIPLOMA (November 2011)

PROFESSIONAL EXPERIENCE

Wal Mart –Davie, FL February 2013 Present

CONNECTIONS ASSOCIATE

Sales Associate proving exemplary customer service to all store visitors. Proven ability to anticipate

customer responses based on interactions

Solely responsible for preparing new contracts for cellular phone purchases for providers that include

AT&T & Verizon Wireless

Manage online customer purchases to ensure all orders are received, inventoried, electronically checked in,

and ready for customer pick up

Weekly changing and setting up store displays, managing shelf stocking and pricing activities, handled

inventory and stocks

Daily management and inventory of high priced items. Process includes Inventory, check in of items,

filing missing report, and securing excess items.

Island Beauty Supplies – Opa Locka, FL July 2010 – November 2011

STORE MANAGER

Interview, train, and evaluate store employees

Maintain an encouraging and positive work environment that fosters “ownership mentality”

Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank

Mike’s Luggage, Inc. – Opa Locka, FL August 2009 – August 2010

LEAD SALES ASSOCIATE

Management of all store operational issues, including store housekeeping, store administrative duties,

physical inventories, and price changes

Ensures service results are achieved in a timely fashion, while managing inventory that is used for service

orders

Responsible for preparation of work schedules and training of new hires to familiarize them with business

operations and standards

ADDITIONAL PERSONAL ACCOMPLISHMENTS

Florida Medallions Scholarship

Broward College Scholarship

Recreational basketball team MVP

Contact this candidate