Shannon Cleghorn

*** *** ****** *********

Rockford, Iowa 50468

641-***-****

acca02@r.postjobfree.com

OBJECTIVE

To obtain a job with a company where I can utilize my skills to grow and learn new things! I have 10+years working

in customer service and face paced work environments.

WORK EXPERIENCE

Shannon’s In-Home Daycare, Rockford, Iowa

Owner 05/2012-

Current Tend

to and care for peoples children, feed, read to, change diapers and clothing as needed and assist in activities. Fill out

weekly time cards for parents. Cook, clean, take out garbage, scrub counters and tables, vacuum, and organize home to

make sure it is child friendly.

Best Buy, Mason City, Iowa

Customer Service Lead

08/2011 - 05/2012

Help customers with their purchases. Answer phones; help with over the phone and internet sales. Greet all customers

in a friendly and positive manner. Explain the benefits of the best buy credit and geek squad plans.Enter customer

information in to the computer system for future purchases and exchanges. Help open and close the store. Count

drawers and make change orders.

U.S. Cellular, Mason City, Iowa

Wireless Consultant

04/2008 - 08/2011

Greeted every customer in a friendly, positive manner. Got to know the customers to truly find the best wireless

solution. Explained all plans and services. Made quota and company goals on a monthly basis. I also attending

management training classes and other product and service classes to better my knowledge.

Wal-Mart, Mason City, Iowa

Connection Center Lead

04/2006 - 04/2008

Help customers by scanning their items and also help up at the service desk with returns and exchanges. Help

customers find the best wireless solution .I also worked in the jewelry department, photo lab, and electronics.

Sluggo's, Mason City, Iowa

Cook, Waitress, Cashier

07/2002 - 01/2006

Took customers order, cooked food, and cleaned up tables. Opened and closed restaurant, along with counting down

register. Ordered supplies on the computer, along with over the phone.

EDUCATION

Newman Catholic, Belford High HSD

SKILLS

*Listening skills

*Excellent Communication Skills

*Work Ethics

*Ability to self-motivate and manage

*Interpersonal Skills

*Team Orientation

*Fast Learner

*Energetic work attitude

Contact this candidate